Gong reviews

4.4

91% would recommend to a friend

(516 total reviews)
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Amit Bendov

98% approve of CEO

91% positive business outlook

Gong has an employee rating of 4.4 out of 5 stars, based on 516 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Gong employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

516 reviews
1.0
Mar 15, 2023

Toxic environment and self-serving leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some highly talented SDRs and Account Executives who do great work and know the product / use cases well. Gong can be a powerful tool for sales teams when used to it's max potential and although it's expensive, tends to be worth the investment for the right teams.

Cons

Bullying and abusive remarks are served daily in the (mandatory) office both publicly and behind your back (although you will find out what is said and everyone knows who and where it comes from). Loyalty is demanded but never reciprocated, you are, and always will be, a pawn. Fear is palpable throughout EMEA and while incapable "leaders" excel at managing up, they could not be more afraid of questioning senior management in case of being shamed and/or ridiculed themselves which is a weekly occurrence. If micromanagement was a sport, Gong would win the constructors' championship. It is not uncommon for several people to be out of work on stress leave each month, which is concerning for a team of ~80 but also makes sense when you witness how people are manipulated daily. Gong is sadly another victim of the growth at all costs era of VC funding, too many sales reps hired in a short space of time leaving little to no opportunity for new hires to get anywhere near their quotas having been sold the dream by recruitment time and time again. Those who were not set up for success from the outset are then blamed for these unavoidable outcomes or "coached" in spreadsheets until they've had enough. Reps have joined from reputable companies as top performers and struggled to close any deals as they should have never been hired at all. Tried to regionalise and realised product was not capable of doing well in other markets, but that's the sales reps fault. Avoid at all costs, speak to Gong employees, ask about median attainment, quotas, commission structure, how much that has changed, what leadership are like etc.

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Gong Response
3y
I appreciate you taking the time to provide thoughtful feedback. While it was nice to read that you think highly of our SDRs and AEs and our product, it was very difficult to hear about your negative experiences. Bullying and verbal abuse in our work environment are not tolerated in any shape or form. In fact, the tenets of our culture – inclusivity, diversity, and belonging – are in direct contrast to this type of behavior. I’m truly sorry that hasn’t been your experience. I value all feedback (and privacy), so please reach out to me directly if you feel comfortable. Sandi, CPO
1.0
Aug 11, 2022
Recommend
CEO approval
Business Outlook

Pros

Mostly good product and some decent people. Also decent pay

Cons

Everything is a lie, people act like they care but there is so much favoritism, threats and no balance. Only want to be told everything is perfect, even when things suck. Toxic positivity from some of the worst leadership you will ever see. As long as you agree with them and act like it is fine and suck up, you might do ok, even when nobody is making quota. Just don't ask for help or say the truth...if you do that, they turn on you.

1.0
May 7, 2024
Recommend
CEO approval
Business Outlook

Pros

Great CEO who is very involved, humble and amazing to work with. Innovative product. Wonderful customers,

Cons

You won't make any money working here on the enterprise team. Top reps are not even clearing $500k a year in total comp. Ops will always try and nickel and dime your commissions and make "mistakes" that impact your pay. Extreme lack of diversity. Only white men from Utah are hired ever since the new CRO joined. Huge emphasis on generating your own pipeline, which is fine, however they do not hold SDR, marketing and partner teams accountable even when they are supposed to generate 70% of your pipe per quarter. Not an enterprise team in reality, big focus on vanity metrics that do not equate to closed won deals. Expect prospecting hours and a call from managers if you are not hitting activity metrics (even if you are at or above your number) CRO a nightmare on customer calls...Do not invite.

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Gong Response
2y
We appreciate your positive comments about our CEO, innovative product, and amazing customers, but it's disheartening to hear your concerns about compensation, diversity, and work-life balance. Belonging, transparency, and fairness remain central to our culture. We work hard to hire from diverse backgrounds, ensure all employees are treated equitably, and focus on the right metrics that drive outcomes, but also understand the work here is ongoing. We're committed to continuous improvement, and your insights on leadership and the importance of reinforcing our company principles are valuable. Thanks again for sharing your sentiment - Suni Lobo
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Glassdoor has 531 Gong reviews submitted anonymously by Gong employees. Read employee reviews and ratings on Glassdoor to decide if Gong is right for you.