Gong reviews

4.4

91% would recommend to a friend

(515 total reviews)
avatar

Amit Bendov

98% approve of CEO

91% positive business outlook

Gong has an employee rating of 4.4 out of 5 stars, based on 515 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Gong employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

515 reviews
2.0
Jan 12, 2024
Recommend
CEO approval
Business Outlook

Pros

Fully remote Sales training Development

Cons

Culture Compensation Misleading information Poor management

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Gong Response
2y
Thank you for taking the time to write a thoughtful review. It's great to hear your positive feedback on our product and strong team camaraderie. However, it was hard to read your concerns about diversity, lack of transparency, and career progression. Cultivating diversity and belonging, communicating transparently, and growth and development are core leadership principles at Gong, and we work hard to achieve them every day. Looking at our diversity, while we're proud of the progress we've made (more info here → https://www.gong.io/blog/belongatgong-our-annual-dei-update/), we acknowledge there is more to do, and our executive leadership team – and company – are committed to making it happen. We are also all working together towards our company priorities (I was energized after hearing them shared at kick-off in February; hopefully, you were too), and I look forward to using these as our Northstar in the year ahead to nurture a diverse GTM team and ensure our leaders are providing a positive experience where all employees can flourish. Your feedback is valuable, and I'm here to listen if you'd like to share further. - Suni Lobo (CPO)
5.0
Jan 11, 2024

Best company

Recommend
CEO approval
Business Outlook

Pros

Gong is an Incredible product with amazing co-founders.

Cons

There are no cons other than it's hard to sell SaaS right now.

2.0
Jan 10, 2024
Recommend
CEO approval
Business Outlook

Pros

Growing Tech Company Great CEO Many great leaders Great product when it worked Many great employees

Cons

A couple of the worst managers I've ever worked around. Micromanaged. Several times a day KPI's were sent out. Often the KPIs weren't showing the correct numbers because the product wasn't working. My previous job was extremely demanding, however, this was more draining because of the constant hounding No praise, You did something good? expect to be asked how you can do better with no positive feedback. The product was extremely glitchy even for employees. Almost every day there were issues. When it worked, I loved it. Asked to complete tasks while on PTO several times May or may not have time for lunch even if you're working 8-5 ( No understanding if you're not hitting KPIs, even if you're getting OPPs) AEs for the most part had a horrible relationship with the SDR side (this can be typical but still frustrating) Had no idea what value Managers, directors, or VPs brought. Managers felt more like babysitters, a few were great coaches, and the others babysat Recruiters oversold how many reps were attaining quota by a long shot We preached to other companies to stop "spraying and praying" by using Gong- We were told to spray and pray Some managers were very critical but they didn't have the skill sets needed to help.

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Gong Response
2y
Thank you for sharing your thoughts. We appreciate your positive comments on our CEO and teams, but it's disheartening to hear about your feelings of micro-management and daily pressure. Empowerment is central to our culture; we trust and aim to give autonomy to employees, allowing them to navigate challenges while seeking support when needed. Skill development and fostering growth are also core tenets of our culture, we invest in leadership enablement so managers have the tools they need to coach effectively but apologize if this hasn’t been your experience. We are always looking for ways to improve; if you have additional feedback, please reach out directly if you feel comfortable. - Laura Wilson (Intierm CPO)
Viewing 148 - 150 of 515 Reviews

Glassdoor has 530 Gong reviews submitted anonymously by Gong employees. Read employee reviews and ratings on Glassdoor to decide if Gong is right for you.