Gong reviews

4.4

91% would recommend to a friend

(515 total reviews)
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Amit Bendov

98% approve of CEO

91% positive business outlook

Gong has an employee rating of 4.4 out of 5 stars, based on 515 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Gong employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

515 reviews
1.0
Jan 4, 2024
Recommend
CEO approval
Business Outlook

Pros

Best in class product. Amazing enablement and onboarding

Cons

Gong sells the dream to candidates in the interview process. You are promised an abundance of inbound leads and told most of the reps are "printing money". Maybe at one point that was true, but it is no longer the case. If you work here be prepared for an intense amount of micromanaging, with a suffocating Coaching Plan /PIP culture. Another review on here states that the coaching plans and pips made it seem like "the sky was falling at all times". Which is the most accurate thing I have ever read. In early 2023 there was a reorg that restructured the segments. Commercial seems to mostly be doing well, while Mid Market is left to starve and produce 90% of their own pipeline. Its not realistic and leads to severe burn out. The SDR engine is broken. All of this resulting in the worst sales culture and team morale. Everyone is stressed and miserable. Due to the pressure from leadership, we are made to feel like WE are the problem we aren't successful, we are lazy, and to work harder.

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Gong Response
2y
Thanks for your candid feedback. We're glad you appreciate our product, onboarding, and enablement, but reading your concerns about org changes and sales culture was difficult. We are expanding in a dynamic market, and evolving as we grow. We continuously seek ways to enhance our strategy in response to market and customer needs, and occasionally, this leads to changes, but the success of every team and every employee is always a top priority. We apologize if your experience has fallen short. Feel free to reach out if you wish to discuss this further. - Laura Wilson (Intierm CPO)
2.0
Dec 18, 2023
Recommend
CEO approval
Business Outlook

Pros

Amazing product, world-class engineering team, surrounded by top sellers and extremely high caliber of talent

Cons

Gong is pricing itself out of the MM/ENT space. New messaging and new processes are constantly being rolled out and then changed again every few months. Very few people will exceed quota this year and company culture seems to have taken a nosedive with feelings of uncertainty over what next year will look like and if we’ll be set up for success

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Gong Response
2y
Thank you for sharing your feedback. We appreciate your recognition of our amazing platform and world-class engineering team. Gong is growing in a new category, where the market is evolving rapidly. We are always looking for ways to refine our approach to better align with market and customer demands, and sometimes that does result in change. We strive for all of our employees to be successful, and we apologize if that hasn’t been your experience. Please reach out if you’d like to discuss in more detail. - Laura Wilson (Intierm CPO)
5.0
Dec 18, 2023
Recommend
CEO approval
Business Outlook

Pros

Learned more in my short tenure than I had anywhere else in my career. Regret leaving.

Cons

Can be overly-competitive in the sales org.

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Gong Response
2y
It's awesome to hear you found the team of smart sellers as amazing as we do & your time at Gong was packed with tons of learning! Wishing you nothing but success in your next adventure! -Laura Wilson (Interim CPO)
Viewing 151 - 153 of 515 Reviews

Glassdoor has 530 Gong reviews submitted anonymously by Gong employees. Read employee reviews and ratings on Glassdoor to decide if Gong is right for you.