GoodRx reviews

3.4

52% would recommend to a friend

(232 total reviews)

Trevor Bezdek & Doug Hirsch

56% approve of CEO

22% positive business outlook

GoodRx has an employee rating of 3.4 out of 5 stars, based on 232 company reviews on Glassdoor which indicates that most employees have a good working experience there. The GoodRx employee rating is in line with the average (within 1 standard deviation) for employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

Reviews by job title

232 reviews
5.0
Nov 14, 2017

"Lucky to Be Here"

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Respectful managers who value experience and new ideas -Thoughtful leaders who are guiding the company to greater things -Great work/life balance -Hands-on, caring HR department -Transparency amongst departments -Opportunities to mentor and manage junior team -Trust from top down

Cons

Fast growth - trying to keep up with new team members Potential for teams to become siloed as we grow larger So much food - shore up your willpower before you get here

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GoodRx Response
8y
Lucky to have you here too!
1.0
Nov 8, 2017
Recommend
CEO approval
Business Outlook

Pros

Started off really great, Was treated with respect as a freelance part-time employee. Communication was easy and smooth....until the last couple of months.

Cons

I was working a steady 15-30 hours a week with GoodRx and one week they stopped giving me work and stopped being responsive. I had to continuously ask if there was work and kept getting the answer "it may be slow this week". Slowly they started taking off of project management sites, again, without any clear communication. I was told I was going to be taken off the company email, just beacuse they are "simplifying". I was committed to working part-time hours and was receiving stable part-time income. I felt very disrespected as I was not communicated to about my position no longer being needed, as I slowly got more and more into debt from lack of communication and a month of no work. I started out at GoodRx very excited and happy to be part of the company, telling family friends all the great things. Unfortunately ended with a sour taste in my mouth and would not recommend anyone support the company any longer.

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GoodRx Response
8y
Thank you for your feedback as well as for taking the time to discuss the specifics with me on the phone. We have taken your comments to heart and will continue to improve our process and communication.
1.0
Oct 14, 2017

Avoid.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Compensation was in line with current market rates. The only positive aspect of a horrible work environment.

Cons

Management is incompetent and malicious. People are targeted, insulted, and bullied by upper level management. Managers take credit for the success of contributions made by their subordinates while actively impeding the ability for subordinates to complete their tasks. There is a continuous and insidious "pass the buck" mentality, where deadline mismanagement leads to individual contributors expected to fit months of work into days of actionable time. Individual contributors are continuously "thrown under the bus" as a means of hiding mis-management. Work life balance is nonexistent. You WILL be expected to spend your weekends working without overtime pay. I have witnessed people be fired for mistakes their managers made, disagreeing with upper management, even for taking approved time off. Opportunities for advancement are not made available, and management fills intermediate roles with sycophants and yes-men as a means of securing their own position, and as fodder whenever a scapegoat is needed. Employee diversity is almost nonexistent, and measures to improve diversity were explicitly rejected. There is constant turnover, and management blames former employees for problems that occur in the present. The co-CEO is petty and petulant, continuously picking fights with consumers on social media. Consumer data is intentionally mismanaged and used in unethical manners. Employees are coerced into leaving false positive reviews in order to manipulate future candidates. Once you begin work, all respect is gone.

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GoodRx Response
8y
I’m one of the co-founders of GoodRx. Yes, I’m the guy this reviewer called “petty and petulant”. This review makes me really, really sad. The people I work with are more like family and friends, and I like to think that we see eye-to-eye on our combined mission to help Americans who need it most. I’m constantly amazed that these smart, talented people have chosen to give Trevor and myself so much of their time, and we try to thank them every day through gestures large and small. We firmly believe that anyone on our team should be able voice their opinion and provide honest feedback. Thus, it’s a shock to hear all of these claims made without any prior similar feedback from this person or others. I’m all for speaking up when you see injustice, but I believe there are some inaccuracies in this review that need to be addressed. First, we’ve had remarkably low turnover in the 6+ years we've been around and I'm so pleased that I still work alongside many of our first employees, virtually all of whom have have grown into key strategic roles at GoodRx. We strive to make this an engaging workforce where individuals can improve their skills and we go out of our way to celebrate a new promotion or achievement. Second, I won’t stand for this individual making false claims about how we treat each other and the Americans who use GoodRx to save. We don’t “intentionally” or “unethically” mismanage consumer data, period. It’s just not true. I don’t believe there is such a thing as bad feedback - there’s always room for improvement, and no single person or company is perfect. We put an extraordinary amount of time and resources into keeping everyone motivated and happy, but clearly, there’s more Trevor and I could do. So thank you for sharing, anonymous, angry person. I will use your negative energy to redouble my efforts to create an even better workplace for all of us.
Viewing 223 - 225 of 232 Reviews

Glassdoor has 262 GoodRx reviews submitted anonymously by GoodRx employees. Read employee reviews and ratings on Glassdoor to decide if GoodRx is right for you.