Goodwill Sales Associate/Cashier reviews

3.4

74% would recommend to a friend

(366 total reviews)

Catherine Meloy

31% approve of CEO

53% positive business outlook

Sales Associate/Cashier employees have rated Goodwill with 3.4 out of 5 stars, based on 366 company reviews on Glassdoor. This indicates that most Sales Associate/Cashier professionals have a good working experience there. Goodwill is rated in line with the average (within 1 standard deviation) by Sales Associate/Cashier professionals compared to other employers within the Nonprofit & NGO industry (3.7 stars).

Reviews by job title

366 reviews
1.0
Sep 25, 2015
Recommend
CEO approval
Business Outlook

Pros

Work not too demanding, a few nice co-workers, good hours, and better-than-terrible pay. Most customers were honest and pleasant.

Cons

Assistant managers were REALLY petty and incompetent. I was embarrassed at times for the way they handled customer issues and, rather than try to problem-solve (basically their job), they would take minor perceived slights personally. I gave notice after finding another job, and the company asked for 2-weeks' notice, so I gave it. But when I had an issue with my register and my asst. manager was unable to straighten it out (something easily correctable which another asst. manager called "easy-peasy"), she lied and wrote me up for it. At that point I walked because I wouldn't sign the write-up. Finally, when I tried to locate my last paycheck I discover that they'd "assigned" me to a different location (20 miles away). All this with NO notice, and certainly not the 2 weeks I would have needed to utilize Goodwill as a reference.Thank goodness I had already found another job--which pays much better, btw--before I left! In short, they use "transfers" as punishment, basically, because they can and in lieu of any real management skill or ability. In retrospect, it seems to come from the top down. Run--don't walk--away!

4.0
Sep 14, 2015

Sales associate

Recommend
CEO approval
Business Outlook

Pros

They go with your schedule. They are nice and you get to know people and its a way of getting expierence if you never worked before. They train you and its an amazing expierence.

Cons

Some sales associates aren't as effcient as they should be. There will be days with lots of stress on your backs and sometimes you feel the pressure to the extremes.

4.0
Sep 13, 2015
Recommend
CEO approval
Business Outlook

Pros

I had the best time working at Goodwill. I had an awesome team to work with and we all worked together. The pay was good but the hours seemed long.

Cons

You're on your feet for hours on end, it can either get really busy or be dreadfully slow. You constantly have something to do whether thats cleaning, putting clothes out, helping customers, or doing fitting rooms/cashier. I dealt with all kinds of people, some really cool/nice people and others were just horrible. You see every kind of person there and I've had some scary situations with some constomers, but otherwise you get used to it and it's not so bad. We didn't get a discount for working there which was kind of a bummer, but its understandable since everythings so cheap.

Viewing 334 - 336 of 366 Reviews

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