Goodwill Sales Associate/Cashier reviews

3.4

74% would recommend to a friend

(366 total reviews)

Catherine Meloy

31% approve of CEO

53% positive business outlook

Sales Associate/Cashier employees have rated Goodwill with 3.4 out of 5 stars, based on 366 company reviews on Glassdoor. This indicates that most Sales Associate/Cashier professionals have a good working experience there. Goodwill is rated in line with the average (within 1 standard deviation) by Sales Associate/Cashier professionals compared to other employers within the Nonprofit & NGO industry (3.7 stars).

Reviews by job title

366 reviews
5.0
Nov 14, 2023
Recommend
CEO approval
Business Outlook

Pros

-Friendly coworkers -Friendly customers -Was always busy

Cons

-Not enough money -Inconsistent schedule -Did not hold all employees to the same standards

4.0
Oct 30, 2023

Part-time job

Recommend
CEO approval
Business Outlook

Pros

I started as a cashier but thankfully was able to move around within the store. I find myself putting the donations on the shelves, re-hanging clothing, or working at the door taking the donations. I like this type of work because then i wont get bored just standing at the register.

Cons

During my interview, I was told that one of their polices was that they could not sell any item without a tag. I questioned the statement about this policy but got no good answer back. After the first month of working, i noticed that at least once a week i would have to call a manager to address this problem with customers. Causing the line to backup and people to complain. I have only worked this job part time but I don't think i could work it full-time. Though, sometimes management would make an exception with what they sell and make the cashier look like the one in the wrong. I don't believe its intentional but it would be nice for them to make a more formal rule of when they can sell items without tags.

Viewing 76 - 78 of 366 Reviews

Glassdoor has 9,756 Goodwill reviews submitted anonymously by Goodwill employees. Read employee reviews and ratings on Glassdoor to decide if Goodwill is right for you.