Goodwill reviews

3.2

46% would recommend to a friend

(9,252 total reviews)

Catherine Meloy

51% approve of CEO

40% positive business outlook

Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,252 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the Nonprofit & NGO industry (3.7 stars).

Reviews by job title

9K reviews
2.0
Jan 8, 2013
Recommend
CEO approval
Business Outlook

Pros

It's a job. You get to go home after work. They hire lots of minorities.

Cons

A Draconian work environment, in which employees are berated in front of other employees, and reward and punishment is handed out arbitrarily. Employees are treated as cattle, threatened regularly, and forced to attend an hour long weekly meeting even if it they have the day off.. Worse still, is the culture of racial discrimination. And I don't use that term lightly. If you are white, you have zero chance for advancement, and you have a huge bullseye on your back. And sooner or later they find a way to get rid of you. Same thing happens if you have been there long enough to make more than minimum wage . And forget overtime. If you work overtime, they just have you come in late another day or leave early.

4.0
Jan 7, 2013

Holds True To It's Mission

Recommend
CEO approval
Business Outlook

Pros

Like-minded, caring coworkers. Truly makes a difference in the community. Can change people's lives for the better. Good benefits. New senior management is making changes to help even more people. Excellent opportunities for job changes and advances within SOME of the programs.

Cons

HR department is like an exclusive club that is hard to access. HR allows it's employees to get away with A LOT. While new senior management is making many positive changes, some of the holdovers are stuck in the past and heavily rely on favoritism.

3.0
Jan 7, 2013

ok but not good.

Recommend
CEO approval
Business Outlook

Pros

The people you work with are friendly you will make friends You can have fun sometimes.

Cons

The hours suck. The pay is crappy. You have to deal with such rude and nasty people. Clean up dirty nasty things.

Viewing 9070 - 9072 of 9,252 Reviews

Glassdoor has 9,755 Goodwill reviews submitted anonymously by Goodwill employees. Read employee reviews and ratings on Glassdoor to decide if Goodwill is right for you.