Grainger reviews

4.0

80% would recommend to a friend

(4,991 total reviews)
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DG Macpherson

87% approve of CEO

79% positive business outlook

Grainger has an employee rating of 4.0 out of 5 stars, based on 4,991 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Grainger employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

5K reviews
3.0
Dec 26, 2012

Account Manager

Recommend
CEO approval
Business Outlook

Pros

Good benefits, strong training, and consistent approach to selling.

Cons

Too focused on metrics and not on strategic consultative approach.

1.0
Dec 24, 2012
Recommend
CEO approval
Business Outlook

Pros

PST. Work phone for personal use. a highly watched (telematics) car for some personal use.

Cons

We're not AM's, we're TSR's and are paid accordingly, which is very weak. They expect us to be strategic with over 350 accounts, while seeing at least 15 per day, all while working on the previous 15 calls the day before. It's impossible. They think there's 48 hours in one day, which is the amount of time you need to stay caught up. It's always more, more, more for less. They say the commission is "uncapped", but theres a locked down, padlock cap on it! If you're lucky enough to have a low goal one month (which rarely you are lucky at all here) and do well, they'll get that money back next half when they realize you've made too much and increase your goals so you hit under the 75% threshold. Micromanagement from imcompitant managers. Pointless early morning rally's. Ride a long days with your boss are the worst/most annoying pointless thing. Talks to us like we're 19 year olds fresh out of high school and thinks we make that of an AM. Combination for failure and high turnover. There's been 100% turnover in the 1.5 years I've been here, including a new manager. My advise, don't even consider a TSR role.

5.0
Dec 11, 2012

Great company to work for

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They offer great benefits, you can get a consistent schedule with weekends off, Monday through Friday 7am to 5:15pm. They have dual annual reviews to help you know what you need to improve on to help with raises.

Cons

There are some people who seem to keep their jobs even though they are burned out and not working as good team members and pulling their weight.

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