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      Grainger

      Engaged Employer

      Grainger reviews

      4.0

      80% would recommend to a friend

      (4,985 total reviews)
      avatar

      DG Macpherson

      87% approve of CEO

      79% positive business outlook

      Ratings by demographic groups

      Grainger has an employee rating of 4.0 out of 5 stars, based on 4,985 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Grainger employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Reviews by job title

      5K reviews
      4.0
      Oct 13, 2010

      Good company

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Grainger is light years ahead of the competition as far as their technology platform and go-to-market strategies. Senior management does a great job with communicating new strategies and expectations, as well as making a conscious effort to meet employee needs.

      Cons

      The base salary could be better. Merit increases are few and far between. With the depth of product, they tend to roll out too many initiatives at one time which pushes the Account Managers past capacity. Management is not always realistic with the work load. They place more and more on the reps administratively, but want us in the field more. It's a double edged sword.

      2.0
      Oct 4, 2010

      Not flashy, not bad, but not great either

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Relatively flexible day - make your calls and stop by the branch every now and then and you're good to go.

      Cons

      You are micromanaged to death from recording detailed call notes, what your action steps are based on the call, and how you will do them. Managers then require "tasks" for each action step (i.e. call back Brian) - so essentially you are documenting every part of the job no matter how minute. Some managers seem pretty good and their employees like to work for them, mine was one of the worst managers I have ever worked for. Manages with scare tactics, has a "holier than thou" attitude, and over promises to her boss and expects her people to take the fall.

      2.0
      Oct 3, 2010

      Unprofessional Work Environment

      Account relationship manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      This company has some excellent benefits(insurance & profit sharing) and the compensation package is pretty fiar in this market.

      Cons

      Grainger managers are pretty much useless. They seem to promote an unprofessional work environment. It's just like the TV program Office Space

      Viewing 4915 - 4917 of 4,985 Reviews
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      Glassdoor has 5,287 Grainger reviews submitted anonymously by Grainger employees. Read employee reviews and ratings on Glassdoor to decide if Grainger is right for you.