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      Granite Telecommunications

      Engaged Employer

      Granite Telecommunications reviews

      3.0

      45% would recommend to a friend

      (1,405 total reviews)
      avatar

      Rob Hale Jr.

      59% approve of CEO

      46% positive business outlook

      Ratings by category

      3.3

      Diversity & inclusion

      3.0

      Compensation and benefits

      3.0

      Career opportunities

      2.9

      Culture & values

      2.8

      Work/Life balance

      2.8

      Senior management

      Granite Telecommunications has an employee rating of 3.0 out of 5 stars, based on 1,405 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Granite Telecommunications employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      1.0
      Dec 20, 2024

      If I could give Granite a 0 star review, I would

      Premier account analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Absolutely nothing good about working here besides the off chance you get good teammates that you can drown your sorrows with

      Cons

      - upper management is about as old school as it gets. Absolutely no change to any operations. Promotions and movement in the company is an absolute joke. It's almost like your bosses are trying to keep you at the lowest level possible. - compensation is comical. for people looking for a job here, just know you can look on any job site (LinkedIN, indeed, etc) and find better paying jobs that are way better for you and your work life. I started at 50k and after 2 years my raise was about 4%.... absolute JOKE - it is quite literally an advanced call center. You are sitting at your desk replying to emails and picking up customer calls all day. (usually 2-5 a day... at the least). There is no culture or work environment benefit as the office is about as dull and sad as it comes. - the work is harder than what you're getting out of the company. They might trick the employees and bring food trucks or dessert on a Friday to ease the pain... but just know the job is not worth what you're getting paid for... like i mentioned above, you can easily find a better job if you just use your eyes - They might mention that this job is 'hybrid'. Lets just say if you work remotely one day a week... if you try and work from home/remotely another day after that, you will be written up or forced to take PTO, no matter what the scenario is. Seriously, run away from this company. People use it to get experience but it is never worth your time unless you live with a caretaker and your bills are at a minimum.

      avatar
      Granite Telecommunications Response
      1y
      Thank you for taking the time to share your feedback. We're sorry to hear about your negative experience and want you to know that we take all reviews seriously. Transparency and continuous improvement are core values we strive to uphold, and your insights help us understand where we can do better. We recognize the importance of fostering a supportive and rewarding workplace. Your concerns about compensation, opportunities for growth, and workplace culture are not taken lightly. While we aim to create an environment where employees feel valued and engaged, it’s clear we have areas to address. Regarding compensation and career progression, we’re actively reviewing our policies and practices to ensure they align with industry standards and our employees’ expectations. Your feedback will contribute to ongoing discussions about enhancing employee satisfaction. The hybrid work policy and workplace environment are also areas where we’re committed to finding a balance that supports both individual needs and team collaboration. It’s unfortunate to hear this was a pain point for you, and we will take a closer look at how we can make improvements. We’re continuously working to ensure our leadership is accessible and responsive, and we appreciate the advice shared. We know there’s always room to grow, and feedback like yours helps drive meaningful changes. Thank you again for your honesty, and we wish you all the best in your career. If you’d like to discuss your experience further, please don’t hesitate to reach out to our HR team directly.
      1.0
      Nov 14, 2024

      Granite knows exactly what its doing

      Voice repair analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Too few to mention, this place is a pit. Only thing i can say positively is at the end of the day you get to go home

      Cons

      Incredible amounts of chaos, the only time supervisors talk to you is to scold you, which happens often because the only way you learn is by making mistakes that blow up in your face because you werent aware of a special condition, or any other highly specific reason. And believe me they will catch it and will give you hell for it, as there are 3 sets of eyes carefully watching you at all times. HR doesnt give a care at all if we are handed work outside our job description (usually in the form of overflow calls from departments that fall in a completely separate scope of work) and dismisses us as "we dont actually do that much were just intake". The company is also looking to merge two departments and joining our job descriptions yet keeping our pay and benefits the same. Beware this company like the plague, it will take your sanity and wont pay you enough to justify it.

      avatar
      Granite Telecommunications Response
      1y
      Thank you for taking the time to share your experience. We’re deeply sorry to hear that your time with us has been less than positive. Your feedback is important, and we take concerns like yours seriously. Creating a supportive and productive work environment is a priority for us, and it’s clear we have areas to improve. We understand how critical communication, training, and clarity around responsibilities are to job satisfaction. We’re currently evaluating ways to provide better resources and support to our teams to address these very issues. We’re also committed to fostering open dialogue and encourage employees to share their concerns directly with HR or management. While it sounds like you didn’t feel heard, we would still welcome the chance to listen and learn more about your experience to create meaningful change. We sincerely appreciate your candid feedback and hope we can use it to grow as a company.
      2.0
      Nov 12, 2024

      Classic Privately Held Chaos

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company grows and moves rapidly, which creates opportunities for people to grow (or burn out) quickly. This is a strong Sales organization that will always clearly place the bottom line first.

      Cons

      The Org's leaders hold themselves to a low bar of leadership, and that culture trickles all the way down. My own leadership team seemed so overwhelmed that they simply could not keep track of all the threats and ultimatums they had made. The organization makes attempts at compliance with legal requirements and ethical norms but is happy to ignore those when convenient. Granite will fully expect staff to lie on their behalf. To customers, to direct reports, to other workgroups, etc. It's political and tribal. That's a good place for some people.

      avatar
      Granite Telecommunications Response
      1y
      Thank you for taking the time to share your experience. We’re pleased to hear you recognize the fast-paced growth and opportunity that our organization offers. Rapid expansion can indeed create both challenges and rewarding avenues for professional development, and we continually aim to support our teams as they navigate this dynamic environment. We take your feedback regarding leadership and compliance seriously, and we’re committed to fostering an ethical and collaborative culture. Maintaining transparency, integrity, and accountability are priorities for us, and we’re actively working to ensure our leadership practices align with these values. Your insights are valuable as we strive to create a positive, supportive environment for all employees. If there’s more you’d like to discuss, we welcome you to connect with us directly so we can better understand your perspective. Thank you again for your input, and we wish you continued success in your career.
      Viewing 121 - 123 of 1,405 Reviews
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      ReviewsGranite Telecommunications reviews

      Glassdoor has 1,563 Granite Telecommunications reviews submitted anonymously by Granite Telecommunications employees. Read employee reviews and ratings on Glassdoor to decide if Granite Telecommunications is right for you.