Pros
Corporate claims training programs are developed thoughtfully on relevant topics. There are numerous opportunities to get continuing education hours for adjuster licensing requirements.
Cons
If you're a white, heterosexual, male, Christian, conservative, Republican you can get far at this company. If you deviate from this at all, your diversity isn't welcome here. Each division is run as its own separate entity within Great American. During a discussion on sensitivity towards others a senior manager in my former division literally grabbed his groin in front of me and proclaimed "THIS prevents me from being sensitive." The work life balance is atrocious. When I was given a laptop I was told by my manager that there was no excuse to be behind on work (despite a high claims volume and the loss of 3 adjusters) because, since I had a laptop, I should be putting in extra hours and working from home, all without overtime pay of course. This coming from someone that spent about 60% of his day on his iPhone checking sports stats and Twitter. Pay increases are arbitrary. It's all based on favoritism since there aren't really any metrics to track performance, other than claims diary, close ratio, and quarterly claims audits. Each manager decides who they want to reward and if you challenge your pay at all, even if you back it up with a sound, logical argument and facts you're quickly brushed off. Pay is below industry standard and on top of that you pay City of Cincinnati taxes and you have to pay for parking downtown. Another "fun" fact; emails at Great American are never deleted, yet male employees & management in my former division routinely used their company email to circulate inappropriate, sexist jokes & pictures between each other. They didn't/don't fear any repercussions from HR because of the corporate culture here. Fox News is always on in the break rooms & the lobby.