Does Greyhound pay their employees well?

According to anonymously submitted Glassdoor reviews, Greyhound employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Greyhound. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Greyhound?

41% of Greyhound employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Greyhound 2.2 out of 5 for work life balance, 2.6 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Greyhound?

Bus Driver (37) , Ticket Agent (19) , Driver (17) , Motor Coach Operator (16) , Customer Service Representative (14) , Bus Operator (12) , Greyhound Bus Driver (9) , Motorcoach Operator (9) , Manager (8) , Baggage Handler (6) , Operations Manager (6) , Operations Supervisor (6) , Dispatcher (4) , Supervisor (4) , Terminal Supervisor (4)

What are the pros of working at Greyhound according to real employee reviews?

"Good pay and if you do everything as you support to you rarely see management or report to anybody" ((in 31 reviews)); "Great people to work with" ((in 21 reviews)); "Benefits are good." ((in 16 reviews)); "Good money if you are open to being on the road" ((in 11 reviews)); "Excellent training team in Atlantic City." ((in 9 reviews))

What are the cons of working at Greyhound according to real employee reviews?

"polite old boss ...among other things...like dealing with pissed off customers all the time because of bad management" ((in 35 reviews)); "Badly managed by upper management" ((in 11 reviews)); "Long hours screwed on pay" ((in 11 reviews)); "No work life balance" ((in 10 reviews)); "Current IT management, bad leadership leading to attrition as they do not value people" ((in 6 reviews))

What are employees saying about Greyhound layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Greyhound layoffs and their outlook for job security at Greyhound in 2026.

What are the top reviewed Greyhound locations?

Dallas , New York , Los Angeles , Atlanta , Philadelphia , Chicago , Phoenix , Raleigh , Houston , Cleveland , Sacramento , Seattle , Boston , Detroit , Washington , Indianapolis , Las Vegas , Atlantic City , Saint Louis , El Paso , San Antonio , Memphis , Nashville , New Orleans , Jacksonville , Jersey City , Richmond , Buffalo , Syracuse , Louisville

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Greyhound

Greyhound reviews

3.0

41% would recommend to a friend

(449 total reviews)

Bill Blankenship

30% approve of CEO

30% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.0

Compensation and benefits

2.9

Career opportunities

2.6

Culture & values

2.6

Senior management

2.2

Work/Life balance

Greyhound has an employee rating of 3.0 out of 5 stars, based on 449 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Greyhound employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

449 reviews

2.0

Mar 1, 2014

HR dissappointments

Ticket agent

Recommend

CEO approval

Business Outlook

Pros

there will be times when you can help someone who is down on there luck and you will go home happy because of it

Cons

The computer system (TRIPS) is old, slow, and terrible The Management truly lacks HR skills and are only professional when corporate is around Most of the staff lacks customer service skills- you will see someone unnecessarily overcharged at some point Very fast paste environment and ticket agents aren't allowed to sit down like other terminals. you are on your feet the entire 8 hour shift

3.0

Oct 26, 2013

Positive upbeat environment to work in - They keep you moving!

District coordinator

Recommend

CEO approval

Business Outlook

Pros

Friendly, Consistent, Fast-paced, Fun, Upbeat

Cons

Backwards management, Poor communication, Disconnect between HQ and parent company,

2.0

Sep 29, 2013

Needs major changes to be made to service level.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Coworkers are friendly and fun to be around.

Cons

Company is fractured they are not sure what direction they want to go with. Management team is unhelpful and some don't even know how to do jobs that are required to know how to do after years of working at the job. promotions are not handled correctly and are not posted as they should be. pay is not on the same level as other jobs in the area.

Viewing 403 - 405 of 449 Reviews

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Jobs at Greyhound

Assistant Manager, Maintenance