Groot Hospitality reviews

Unfortunately the cons far outweigh the pros. There is no formal onboarding, no structure, and no clear path for growth, which explains why talented people consistently don’t last. Communication from leadership is poor and information is regularly withheld from the team, which directly impacts the quality of work. Leadership style is unpredictable and at times disrespectful, comments are made that are simply not appropriate for a professional environment and team members are often undermined. There is a desire to push for change but without the follow through or resources to actually support it. The team itself is incredibly talented but unfortunately the environment makes it nearly impossible to thrive. High turnover is not a coincidence here, it is a symptom of deeper leadership and structural issues that need to be addressed. Very political company

Specifically to Gekko. There is no upper management basically in the company right now and it shows. The General Manager is hardly around, he takes vacations once-a-month and doesn’t know how to support his staff. There are no benefits, other than health insurance or dental. There is no recognition for hard work. No structure. All of the negatives fall on ‘laissez-faire’ management. Your service charge will be split with BOH and even though the GM claims to be transparent, he is not. The technology doesn’t work, the wine lists are outdated and they overbook the book, setting the staff up to fail. This is a very badly run business and, it shows. You will make money but be mistreated and treated like you are not worthy of respect and dignity.