Groupon reviews

2.8

41% would recommend to a friend

(4,359 total reviews)
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Dusan Senkypl

43% approve of CEO

37% positive business outlook

Groupon has an employee rating of 2.8 out of 5 stars, based on 4,359 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Groupon employee rating is 27% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
1.0
Apr 13, 2026
Recommend
CEO approval
Business Outlook

Pros

I can honestly say that there are zero pros to working at Groupon.

Cons

Executive team lacks a clear understanding of how to effectively run the U.S. side of the business, as leadership is primarily based in Prague and seems disconnected from the realities of the American market. Their strategy to drive revenue growth by rapidly hiring a large Chicago-based BDR team has failed miserable. Turnover is extremely high (70+%) with most employees lasting only 4–6 weeks due to unrealistic KPIs and minimal support. The onboarding process is inadequate, and even during the learning phase, there is a strong emphasis on reasons for potential termination rather than development. Reaching OTE is highly unlikely. Commission payouts are rare, as the criteria for what qualifies as a closed deal are extremely narrow and strictly enforced per their deal guidelines. Additionally, any compensation tied to overall company performance has not been paid out for the past several years, effectively rendering that portion of earnings at 0%. This company will suck the life out of you.

1.0
Apr 7, 2026
Recommend
CEO approval
Business Outlook

Pros

No pro’s whatsoever. If you’re thinking about joining this company, save yourself a headache and run.

Cons

“Burn and churn” culture with minimal long-term investment in employees. Limited support and inconsistent coaching from management. Quarterly quotas frequently change, directly impacting compensation and making earnings unpredictable. Commission, if you’re lucky to get any, gets paid every 3 months- if terminated, you lose out on THOUSANDS of your hard earned money Compensation does not align with responsibilities—BDRs are often expected to perform full-cycle sales functions similar to Account Executives on a low base salary, ($40,000) Once placed on a performance plan, there is little path to recovery and increased scrutiny follows. High-pressure onboarding environment—new hires are expected to close deals quickly, with limited ramp time. Promotions appear inconsistent and not always based on performance, which can impact team morale and leadership quality. Concerns raised to leadership or HR are not always addressed in a transparent or timely manner.

1.0
Apr 7, 2026
Recommend
CEO approval
Business Outlook

Pros

I truly have made some of my best Frieda at Groupon. They hire great talent. I really loved working with so many different of industries and types of businesses.

Cons

Most people who get hired get fired before they ever make it to the floor however they have a better training staff than they used to. The issue is the system won’t allow them to be as good as they are. Truly the main is leadership and their lack of ethics. There is way to do things and they do every thing chaotically and with totally disregard to their dedicated reps. Thought they hire well, they promote out of blind desperation. They usually end up firing the managers they promote. In that note, beyond trainees people in the floor get fired almost weekly. You build bonds with people only for them to be gone in a month. It really kills the moral in the build and it’s clear to see. They even have top reps who have said racial slurs to their coworkers and nothing has been done. It’s just really an unstable work environment. I wouldn’t recommend it to my worst enemies. However, you can truly develop your skillset there if you can find the bright spots. Still, this is not a company you work at for a long time. You get what you need out of it and go! Oh and did I mention their commission is the trickest thing ever and they just changed the structure without clear guidelines? I forgot that part. It’s a rough situation at Groupon and I couldn’t be more honest here.

Viewing 31 - 33 of 4,359 Reviews

Glassdoor has 5,042 Groupon reviews submitted anonymously by Groupon employees. Read employee reviews and ratings on Glassdoor to decide if Groupon is right for you.