Grow Therapy reviews

4.4

88% would recommend to a friend

(422 total reviews)
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Jake Cooper

90% approve of CEO

88% positive business outlook

Grow Therapy has an employee rating of 4.4 out of 5 stars, based on 422 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Grow Therapy employee rating is 29% above average for employers within the Healthcare industry (3.4 stars).

Reviews by job title

422 reviews
4.0
Aug 22, 2023
Recommend
CEO approval
Business Outlook

Pros

The business science they use to attract clients to clinicians is working well. They have had spans of time where the responsiveness to client and billing matters was lacking, but they have IMMENSELY improved over the last few months. They are making strides in becoming more clinically intelligent, which was lacking for a good while. They listen to feedback and implement new protocols, which is making an impact. They have hired a clinical consultant recently, so hopefully that will continue to make things even better. The pay is both a pro and a con...they reimburse at a higher rate than SOME other large groups, but that in itself does not make the pay worthy of the service. I assume, across the many insurances I am paneled with over the last two years, Grow has negotiated a higher rates over time. I have not seen an increase in any of my rates. the larger they grow, the more power they have to negotiate higher rates, the more they are keeping from clinicians.

Cons

Pay...see above. No free CEUs. They made a big deal about offering health insurance discounts but they literally send you to a company that uses the exchange. There is no company-backed discount. Grow does a lot to market their platform clinicians. I do not like some of their business practices (if you opt to have them manage your psychology today profile, all communications are intercepted and they will send the client to another clinician if your availability doesn't match the client's. I would like to communicate (and negotiate scheduling) with anyone interested in working with me, so I pay for my own PT profile...which is the therapist's choice). Also your Grow-run ZocDoc profile doesn't give the option of the client scheduling as a self-pay client, and the profile outright reads that you don't accept cash pay! Ugh.

2.0
May 29, 2026

Don't join as remote

Recommend
CEO approval
Business Outlook

Pros

Peers are excellent, embracing, and skilled - much to be learned from working with talented folks.

Cons

Remote life at Grow used to be fantastic, but became miserable in 2025 and beyond - and that seems to be intentional. Grow stopped hiring for most engineering teams remotely, preferring their hub cities - and started doing employee appreciation events, but only for those in the office. It's a real shame - at a company where I once felt extremely valued and appreciated, I became just a name on a screen to assign tasks to. Grow publicly advertises itself as having a great work-life balance, but will also cheerfully put you on so many back-to-back urgent, high-priority efforts that you never get to take advantage of many of its benefits. Finally, Grow has become incredibly obsessed with quantifying and measuring everything possible. Grow used to hire skilled, experienced, and talented folks, and then trust their judgment. But, in 2025, Grow seemingly switched overnight to being heavily ROI-driven, and refusing to allocate time or resources for anything that couldn't be easily quantified. Internal documentation? We don't know what it costs to not have it, so let's cut that from the project deliverables. Improving internal tools? We need numbers on how many hours it would save before doing it. Performance reviews became a box-checking math problem overnight, with a number of senior departures because of being of being blindsided with bad reviews. Internal discussions and prioritization shifted from a feeling of everyone being aligned and on the same team to a constant game of internal politics and twisting of metrics to push things through broken systems.

1.0
Jun 30, 2025
Recommend
CEO approval
Business Outlook

Pros

It used to be a great place. Used to.

Cons

About 6 months ago a lot of changes happened and they have made some changes that have moved into they are your boss territory. They have implemented a rating system that while nice to see all the lovely reviews clients shouldn't have to leave, all it takes is one bad review and your rating plumits. They also have a platform that is terrible and glitches so badly. If you take any kaiser clients you are mandated to use their platform. Even though as a contracted provider, they are not supposed to tell you how to get the job done. Also if you have them manage your psychology today, you will never get any clients. They move clients to other providers. And theres always some issue or glitch. If it's not with billing, it's with scheduling. Etc. I can go on. But I'm moving away from Grow as fast as I can without abandoning clients.

Viewing 10 - 12 of 422 Reviews

Glassdoor has 1,018 Grow Therapy reviews submitted anonymously by Grow Therapy employees. Read employee reviews and ratings on Glassdoor to decide if Grow Therapy is right for you.