Grubhub reviews

3.2

47% would recommend to a friend

(1,968 total reviews)

Howard Midgal

32% approve of CEO

25% positive business outlook

Grubhub has an employee rating of 3.2 out of 5 stars, based on 1,968 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Grubhub employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
1.0
Nov 11, 2016
Recommend
CEO approval
Business Outlook

Pros

Hours were pretty good sometimes.

Cons

The environment was toxic to opposing views. Specifically, opposing political views.

2.0
Jul 31, 2016

Opaque and Adversarial

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

What GrubHub does is fascinating. It's hard not to take extreme pride in helping restaurants get more business and make it easier for people to find and order food. No matter where you worked, you can very easily observe how your work contributed to the end product. A lot of the people, in all parts of the organization, are extremely enthusiastic and are constantly looking for ways to improve how they can contribute more. On top of that, there are tons of areas that you can work in regardless of your interest on both the technology and business operations side of things. Upon wrapping up one project, it wasn't uncommon to join another project to support another area.

Cons

Joining the company, all facets of the organization were in transition, from dealing with leadership change as a result of the merger, expanding into new business operations, and just overall headcount growth. Even though, functionally, the different areas of product development were always siloed, the camaraderie of "we're in this together" slowly faded away. The general interactions between teams became more adversarial, as if one was truly more important than the other. Rather than celebrating achievements together, it became an arms race in who can tout their goals more loudly than the other. Attitudes shifted as well as people started name-dropping members of upper management as a baseless leverage tactic. It was getting increasingly irritating to call these bluffs. Shortly after my departure, people at GrubHub now are, indeed, literally afraid of being on the wrong side of certain managers now. That's not a very great way to keep people motivated. On top of that, there was increasingly more "don't tell anyone else but..." as if this were going to make people feel better about themselves. It doesn't. The opacity in organizational and technological goals is pitch black. There have been many organizational pivots and they have all happened swiftly.

3.0
Aug 28, 2015

Not like it used to be

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A lot of smart people in tech, fun teams to work with, some free food, and the work life balance is great.

Cons

It's not like it used to be. It's moving and growing so fast, no one is stopping to communicate about what is going on and things get lost. People get promoted into positions they aren't ready for. There are a lot of politics and toxic gossip. No one is on the same page. They don't pay half as well as most other tech companies.

Viewing 37 - 39 of 1,968 Reviews

Glassdoor has 3,237 Grubhub reviews submitted anonymously by Grubhub employees. Read employee reviews and ratings on Glassdoor to decide if Grubhub is right for you.