Is Grubhub a good company to work for?

Grubhub has an overall rating of 3.2 out of 5, based on over 3,237 reviews left anonymously by employees. This rating has been stable over the past 12 months. 47% of employees would recommend working at Grubhub to a friend and 25% have a positive outlook for the business. The best reviews about Grubhub have been left by employees working as Software Engineer II , Sales Manager and Food Delivery Driver .

Does Grubhub pay their employees well?

According to anonymously submitted Glassdoor reviews, Grubhub employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Grubhub. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Grubhub?

47% of Grubhub employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Grubhub 3.8 out of 5 for work life balance, 3.2 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Grubhub?

Driver (204) , Delivery Driver (75) , Account Executive (72) , Sales Executive (57) , Software Engineer (46) , Senior Software Engineer (44) , Account Manager (43) , Sales Representative (42) , Inside Sales Representative (41) , Independent Contractor (33) , Inside Sales Executive (30) , Operations Specialist (29) , Customer Service Representative (28) , Sales (28) , Food Delivery Driver (26)

What are the pros of working at Grubhub according to real employee reviews?

"Great culture and easy to work with" ((in 186 reviews)); "I like working for GrubHub because I can choosemy own hours in the pay is good .." ((in 181 reviews)); "Good work life balance and hybrid" ((in 128 reviews)); "Great benefits and PTO." ((in 106 reviews)); "You pick your hours and can make good money." ((in 102 reviews))

What are the cons of working at Grubhub according to real employee reviews?

"Poor management of employees scheduling resulting in people taking more escalations then normal." ((in 94 reviews)); "managers are great but higher up just don't care" ((in 53 reviews)); "Was talked down to or communicated to in a condescending way by senior leadership on a few occasions." ((in 47 reviews)); "The base salary for the sales department is low." ((in 25 reviews)); "middle and upper management is not to be trusted at all." ((in 22 reviews))

What are employees saying about Grubhub layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Grubhub layoffs and their outlook for job security at Grubhub in 2026.

What are the top reviewed Grubhub locations?

Chicago , New York , Philadelphia , Boston , Los Angeles , Denver , Phoenix , San Francisco , Austin , Chandler , Tempe , San Diego , Atlanta , Portland , Seattle , Detroit , Eugene , Pittsburgh , Brooklyn , Dallas , Columbus , Baltimore , Syracuse , Houston , San Antonio , Miami , Phila , Charlotte , Las Vegas , Jacksonville

Grubhub reviews

3.2

47% would recommend to a friend

(1,968 total reviews)

Howard Midgal

32% approve of CEO

25% positive business outlook

Ratings by category

3.8

Work/Life balance

3.6

Diversity & inclusion

3.2

Culture & values

3.0

Compensation and benefits

2.8

Career opportunities

2.6

Senior management

Grubhub has an employee rating of 3.2 out of 5 stars, based on 1,968 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Grubhub employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

Mar 27, 2019

Sinking Ship!

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Used to be awesome. Free food occasionally.

Cons

Grubhub, once a thriving, culture rich company has taken a sharp turn for the worst. This place is quite literally a sinking ship, competitors seem to have figured this out as well and DoorDash is now leading in market share. The CEO Matt and his sidekick Adam (CFO) are running the place straight into the ground. Their egos have clouded their ability to make sound decisions by hiring Senior Leadership equivalent to a bunch of conceited frat boys. The culture is driven by this new leadership whom are outwardly disrespectful to lower ranking employees and continue to push female employees out of positions of power. Adam drives the ship and stands behind an HR department that prefers to let talent go over addressing countless complaints against leadership. Don’t be fooled by their offers of RSU, the stock has and will likely continue to tank as leadership has no vision and competition continues to grow. Run, don’t walk away from this place!

2.0

Apr 2, 2018

Incredibly Political, but you get to work with shiny tech

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Shiny, new tech - Scale is pretty large - Food perks are okay - Decent work life balance

Cons

- Incredibly political, be prepared for backstabbing - Shiny new tech is also implemented in a way that makes it a bit foreign for even seasoned veterans - Almost no onboarding whatsoever - Also, related to the last two points, because of how some of the stuff is implemented (not a huge knock on the stack but there's going to be some ramp up time), no matter how much experience you bring to the table, you're going to be treated as if you know absolutely nothing - For being in two major, incredibly diverse metropolitan areas, GrubHub sure is not diverse at all

1.0

Feb 27, 2017

Now the truth from a management point of view.

Customer service specialist

Recommend

CEO approval

Business Outlook

Pros

Great location, Nice building on the outside, great commute.

Cons

Lack of functional leadership, Lack of communication from senior management to management and supervisors/leads, No real culture, No real social gatherings for understanding of cultural backgrounds.

Viewing 34 - 36 of 1,968 Reviews

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Grubhub

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Sinking Ship!

Incredibly Political, but you get to work with shiny tech

Now the truth from a management point of view.

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