Guaranteed Rate reviews

3.5

53% would recommend to a friend

(2,178 total reviews)
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Victor F. Ciardelli III

61% approve of CEO

59% positive business outlook

Guaranteed Rate has an employee rating of 3.5 out of 5 stars, based on 2,178 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Guaranteed Rate employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

2K reviews
5.0
Jan 21, 2026

Great company

Recommend
CEO approval
Business Outlook

Pros

There loan management system makes processing easier.

Cons

None. Your experience is as good as the team you work with.

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Guaranteed Rate Response
6mo
Thank you for the fantastic review! We’re pleased to hear that you’re having a great experience. Our goal is to provide a supportive and productive work environment, and your feedback shows we’re achieving that. We’re committed to maintaining this positive momentum.
3.0
Jan 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Sometimes extra bonuses dangled like carrots in super busy times

Cons

Sometimes bonus is unattainable when slower volume

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Guaranteed Rate Response
6mo
Thank you for taking the time to provide your review. We appreciate your constructive feedback. Your insights are valuable to us as we strive to create a better work environment for everyone.
2.0
Jan 13, 2026

All employee activities tracked

Recommend
CEO approval
Business Outlook

Pros

Offers remote work and flexible schedule

Cons

All employees, remote or on site, are tracked by insightful, a program that tracks all activity while logged in. This program will report all websites visited, keyboard activity and mouse activity. The program records you as idle after 2 minutes of inactivity and HR will call you to explain yourself. Also, training is non existent, production expectations are almost immediately enforced upon starting a new role because the staff is over worked.

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Guaranteed Rate Response
6mo
We appreciate you taking the time to leave a review. We're dedicated to creating a positive work environment and continuously improving our processes. We're sorry to hear that we fell short in your case. We encourage current and former employees to share their experiences so we can learn and grow. Please reach out to our Human Resources Department if you have further suggestions.
Viewing 22 - 24 of 2,178 Reviews

Glassdoor has 2,208 Guaranteed Rate reviews submitted anonymously by Guaranteed Rate employees. Read employee reviews and ratings on Glassdoor to decide if Guaranteed Rate is right for you.