Guardian Life reviews

Archaic processes, poor managers trying to impress, no HR presence. Gender discrimination exists Harassment exists No HR presence Very poor communication from management Managers fearful of making ANY decisions Managers too busy trying to convince others of their worthiness Managers making changes simply for changes sake, then change back to original methods again, and again, and again Ridiculous lack of organization Very unprofessional actions on part of first line and some middle managers

The call center standards are impossible. You are expected to be positive and helpful to customers waiting 30+ minutes who are angry and get them off of the phone as quickly as possible and move on to the next call. The staff burn out quickly and no one wants to be there. There is a ton of critiscm of the staff.