Guardian Life reviews

3.6

60% would recommend to a friend

(1,688 total reviews)
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Andrew McMahon

71% approve of CEO

62% positive business outlook

Guardian Life has an employee rating of 3.6 out of 5 stars, based on 1,688 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Guardian Life employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

2K reviews
1.0
Oct 4, 2015

Better Off Elsewhere

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Most peers/colleagues were kind, though managements volatile and demanding ways created a trickle down effect that brough out the worst in many.

Cons

Stunningly cheap Prefers hiring from outside; not likely to promote current employees

4.0
Sep 29, 2015
Recommend
CEO approval
Business Outlook

Pros

Great environment and staff! Benefits are nice as well! Senior staff and management always help out with any questions and gives great constructive feedback. I'd rather have staff tell me "hey don't say that, instead phrase it like this..." than not providing any feedback and getting audited.

Cons

Everyday is the same. Upset customers do not make the job easy when they yell in your ear and blame you for not receiving their money and threaten to hire attorneys. Just gotta learn not to take it personally. Sometimes during the noon hour is when the call center receives high call volumes and other reps tend to be loud. Mondays are the busiest days of the week to where you have no breathing room after call and Thursdays/Fridays you get very little calls to where you are bored out of your mind. Also really not much room for advancement opportunities.

3.0
Sep 29, 2015

Outdated mindset

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A culture trying to change and modernize. Some smart people mixed in with a lot of mediocre.

Cons

While Guardian is trying in earnest to make up for lost time by modernizing there are many legacy systems and mindsets firmly in place at all levels of the organization. This is a very hierarchical, old fashioned organization with old world views of power.

Viewing 1438 - 1440 of 1,688 Reviews

Glassdoor has 1,865 Guardian Life reviews submitted anonymously by Guardian Life employees. Read employee reviews and ratings on Glassdoor to decide if Guardian Life is right for you.