Guardian Life reviews

3.6

60% would recommend to a friend

(1,688 total reviews)
avatar

Andrew McMahon

71% approve of CEO

62% positive business outlook

Guardian Life has an employee rating of 3.6 out of 5 stars, based on 1,688 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Guardian Life employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

2K reviews
1.0
Aug 3, 2023
Recommend
CEO approval
Business Outlook

Pros

PTO if your metrics are good, you can work from home 3 days instead of 2 days mock calls

Cons

work life balance overworked no job advancement high retention rate short breaks high volume inbound calls have to perform at a certain level to receive perks, bonus training was only 6 weeks chat through teams isolation have to watch your status/time/after call work

1.0
Aug 2, 2023

Improvements Greatly Needed in Employee Experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

After over a decade with the company, I am disappointed as I reflect on the positives. While the concept of unlimited PTO is appealing, its execution lacks fairness and consistency across all departments, which has been a cause of frustration. Initially, the team members were the shining beacon of this organization, creating a strong sense of camaraderie and support. Regrettably, the treatment of employees has taken a significant downturn, and it is evident in the declining attitudes and morale among the workforce.

Cons

Over the past several years, there had been a distressing decline in the once vibrant company culture following the arrival of new leadership. The decisions made by this leadership have resulted in a significant transformation of the culture, creating an environment that can only be described as toxic. As a consequence, employee morale has plummeted, trust in leadership has eroded, and the once-strong sense of belonging among the team has dissipated. One of the most distressing outcomes of this cultural shift is the exodus of many talented leaders, with a disproportionately large number of women choosing to depart. It is disheartening to witness the departure of such dedicated leaders, individuals who genuinely cared about the company and its employees. Equally concerning is the fact that some of these exceptional leaders have been pushed out by the current leadership. The lack of concern for employees displayed by the current leadership is evident in their actions and decisions. The disconnect between the leadership and the workforce has resulted in an atmosphere of apathy and disengagement, impacting productivity and overall well-being.

4.0
Jul 15, 2023

Job with Opportunities

Recommend
CEO approval
Business Outlook

Pros

Work hard and your work will be noticed. Able to work full-time from home.

Cons

Management seems to want to send this job to India.

Viewing 178 - 180 of 1,688 Reviews

Glassdoor has 1,865 Guardian Life reviews submitted anonymously by Guardian Life employees. Read employee reviews and ratings on Glassdoor to decide if Guardian Life is right for you.