Does Guidance Residential pay their employees well?

According to anonymously submitted Glassdoor reviews, Guidance Residential employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Guidance Residential. This rating has been stable over the past 12 months.

How satisfied are employees working at Guidance Residential?

48% of Guidance Residential employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Guidance Residential 3.0 out of 5 for work life balance, 3.5 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Guidance Residential?

Account Executive (28) , Account Manager (10) , Administrative Assistant (3) , Loan Officer (3) , Processing Assistant (3) , Underwriter (3) , Coordinator (2) , Human Resources (2) , President &CEO (2) , Regional Sales Manager (2)

What are the pros of working at Guidance Residential according to real employee reviews?

"Good benefits" ((in 12 reviews)); "great team and best service in the industry" ((in 5 reviews)); "Friday free breakfast is nice as well as other fun activities the company does together." ((in 5 reviews)); "Great coworkers." ((in 4 reviews)); "We have the best team and an amazing culture!" ((in 4 reviews))

What are the cons of working at Guidance Residential according to real employee reviews?

"Pay is low, you'll be paid much more at another job like their competitor UIF (That's why all ex" ((in 6 reviews)); "Management makes the decision to eliminate a job position, which in turn lets several people go, than a couple months later, that position is brought back." ((in 6 reviews)); "More collaboration between the departments and better communication" ((in 4 reviews)); "That’s salaries, bonuses, and benefits going strictly to one family who has the most to gain from the companies’ success." ((in 3 reviews)); "The CEO is married to the CFO and HR is so negligent of your concerns." ((in 2 reviews))

What are the top reviewed Guidance Residential locations?

Reston , Chicago , New Brunswick , South Plainfield , Lombard , Villa Park , Illiopolis , Arlington , Sterling , Washington , Cary , Dallas , Houston , Texas City , Santa Clara , Tampa

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Guidance Residential

Guidance Residential reviews

3.3

48% would recommend to a friend

(125 total reviews)

Kal Elsayed

67% approve of CEO

59% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Culture & values

3.2

Senior management

3.0

Work/Life balance

3.0

Career opportunities

2.9

Compensation and benefits

Guidance Residential has an employee rating of 3.3 out of 5 stars, based on 125 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Guidance Residential employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Reviews by job title

125 reviews

4.0

Jul 24, 2025

40+ hours

Account manager

Recommend

CEO approval

Business Outlook

Pros

Stable pay Holidays off Benefits

Cons

Took away bonus Working 40+ weeks on salary

1.0

Dec 10, 2024

Where do I start...

Account executive

Recommend

CEO approval

Business Outlook

Pros

Nothing, but maybe the team.

Cons

Everything, there don't listen to what Hussam mentions in his zoom orientation

2.0

Mar 30, 2024

Inconsistent policy, administration doesn’t listen.

Account executive

Recommend

CEO approval

Business Outlook

Pros

1- make some connections with community. ( mainly with happy customers). 2- commission (even though it less than other companies)

Cons

1- keep changing policies. 2- Unqualified the majority of the managers or at least we can say not trained probably. 3- Poor incentives

Viewing 28 - 30 of 125 Reviews

Jobs at Guidance Residential

Mortgage Account Executive (Urdu/English Bilingual) - Raleigh, NC

Mortgage Account Executive (Urdu/English Bilingual) - Atlanta, GA

Mortgage Account Executive (Arabic/English Bilingual) - San Diego, CA

Mortgage Account Executive (Somali/English Bilingual) - Columbus, OH

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Guidance Residential

Guidance Residential reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

40+ hours

Where do I start...

Inconsistent policy, administration doesn’t listen.

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