Pros
Not really anything positive to say about them, most people working there are pretty cool, although everyone is unhappy and wants to leave, which is obviously since the barely pay 900€ net a month.
Cons
Probably too many to mention. They don't pay you for the work you do. You get a salary of 900€ net a month, which is an absolute joke in 2023. The system they are using looks and works like it is from the 90's, they try to cut costs at every corner and don't provide you with any tools to reach out to experts like every other network like GLG, alphasite, Dialectica etc are doing, because they are too cheap and want to pocket every last cent for themselves. They don't pay for follow up calls, again pocket the money themselves. Would not recommend to work here, even Teleperformance or any other call center will pay you more and you will have a better work environment. Haven't met one person in Guidepoint that doesn't think about leaving the company.