Guitar Center reviews

2.8

39% would recommend to a friend

(2,736 total reviews)
avatar

Gabe Dalporto

29% approve of CEO

22% positive business outlook

Guitar Center has an employee rating of 2.8 out of 5 stars, based on 2,736 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Guitar Center employee rating is 21% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
1.0
Jul 30, 2014
Recommend
CEO approval
Business Outlook

Pros

Company discounts on music equipment.

Cons

Poor leadership at the top which creates an overall atmosphere which lacks unity. No focus or direction long term. Lack of awareness at the top levels of the overall Management weakness. Very inconsistent levels of management practice at all levels. Some good managers and others behavior off the charts in terms of lack of ethical behavior, abuse. Because there isn't an environment that supports growth and development one mistake can get you thrown under the bus. The focus is not on developing talent. It's on holding on to your turf. Promotions, company values, pay is very low for the amount of work entailed, pretty sexist, men are hired for all the best jobs even if they are not fit for them.

1.0
Jul 30, 2014

Customer Service Rep

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Awesome discounts. Got off work for gigs

Cons

Everything else. Pay, benefits, clarity on commissions, work hours, store manager

1.0
Jul 24, 2014
Recommend
CEO approval
Business Outlook

Pros

Like most of the reviews on this site the discount is good. You really aren't getting gear at cost because the real cost is averaged out across the country. I really enjoyed my coworkers.

Cons

The list of cons 1. Pay does not = cost of living in my city. If you work here you will be poor 2. No chances for moving up 3. There is a lot of politics involved (at least my location) 4. Things are never good enough even when the work you did was stellar 5. Micro management. There are managers (regional and local) that should have never been promoted as such 6. They run the mom and pop shops out of business. Buy from a local mom and pop shop! (GC's old moto was Total World Domination.)

Viewing 2443 - 2445 of 2,736 Reviews

Glassdoor has 2,800 Guitar Center reviews submitted anonymously by Guitar Center employees. Read employee reviews and ratings on Glassdoor to decide if Guitar Center is right for you.