Guitar Center reviews

2.8

39% would recommend to a friend

(2,733 total reviews)
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Gabe Dalporto

29% approve of CEO

23% positive business outlook

Guitar Center has an employee rating of 2.8 out of 5 stars, based on 2,733 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Guitar Center employee rating is 21% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
1.0
Oct 30, 2013

Volunteer work at a day camp

Recommend
CEO approval
Business Outlook

Pros

Friendly co workers struggling together

Cons

their pay structure is criminal. Although they are as clear as possible in their explanation of how it works, most sales associates cannot decipher the convoluted formula and get fed up by the time a second pay check comes. You are paid about 5% of gross sales so a top performer selling 30k a month which is extremely difficult will make about $450 a week. Although you only get paid based on sales, as there is no base pay, you have "tasks" which include merchandising, cleaning, stocking etc. You are pressured to sell a disguised warranty called Pro Coverage and hit certain quotas. Its a corporate hell disguised as a place where "we help people make music". The managers are pompous disillusioned musicians.

1.0
Oct 29, 2013

Bad pay; awful middle management; clueless leaders

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

discount on gear. if your a musician its a great environment.

Cons

worked there for 3 years, I had great reviews for my performance and was never given a raise higher than .33 cents. My pay was no where near market value. Yet the company hired on several under qualified employees in similar roles for 60k a year while I was scraping by on less than 30k because the "budget"did not allow for raise. Customer service department is a joke. Unless you are a salaried employee or in a department of value (operations, buyers, etc.)

1.0
Oct 25, 2013

Guitar Center is a joke!!!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It is a great place to work if you are a drug addict, alcoholic or slacker. Being good at your job is not expected and being talented, skilled or passionate is not required or expected either.

Cons

If you are passionate about your job and you have ideas to bring to the table, you will be punished for going against the grain. Corporate promotions are all based on who can kiss the most ass. Talent, skill, hard work and determination have nothing to do with an employees success.

Viewing 2533 - 2535 of 2,733 Reviews

Glassdoor has 2,797 Guitar Center reviews submitted anonymously by Guitar Center employees. Read employee reviews and ratings on Glassdoor to decide if Guitar Center is right for you.