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      Guitar Center

      Engaged Employer

      Guitar Center reviews

      2.8

      41% would recommend to a friend

      (2,732 total reviews)
      avatar

      Gabe Dalporto

      28% approve of CEO

      24% positive business outlook

      Ratings by category

      3.5

      Diversity & inclusion

      2.9

      Work/Life balance

      2.7

      Culture & values

      2.4

      Compensation and benefits

      2.4

      Career opportunities

      2.1

      Senior management

      Guitar Center has an employee rating of 2.8 out of 5 stars, based on 2,732 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Guitar Center employee rating is 21% below average for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      4.0
      Nov 11, 2011

      if you work hard....

      You can make money here
      Recommend
      CEO approval
      Business Outlook

      Pros

      The gene pool is pretty shallow in most stores, so if you work hard, it's easy to move up the ranks. Tons of cool gear, great employee discount, decent benefits and flexible scheduling (within reason).

      Cons

      Very high turnover at all levels, a promotion might mean moving across the country, you have to sell extended warranties (blech!), and since it's retail, you have to work nights + weekends + holidays. Sales can be a vicious cycle too. The more you sell, the more they expect you to sell.

      1.0
      Nov 10, 2011

      Terrible boss, terrible compensation, terrible raises, and terrible opportunities to advance for most employees.

      Business analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good discounts on musical gear, but I'm not a musician. People under the level of manager are normally good people to work with.

      Cons

      I have a boss who has made multiple employees under him quit and is still around. The company is a boys club and it's all about who you know. Company is controlled by Bain Capital so some people spend half their time updating Bain on progress instead of actually making progress on their projects. Employees, especially in higher up positions, are constantly "reorganized," resulting in some people being reorganized out of the organization.

      1.0
      Nov 2, 2011

      Good Employee Discounts. Nothing else

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good job for discounts if your a gear head. Good insurance for full time employees. Great people to work with.

      Cons

      No respect from management. Nonexistent "commission". The only way to make money is to be an assisant manager, who has the ability to manually discount anything in the store. There is no way the average employee can compete with this. Customers will abandon the hardworking salesman to purchase from a mgr who can "give them a deal". This happens more often than you think.

      Viewing 2662 - 2664 of 2,732 Reviews
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      Glassdoor has 2,796 Guitar Center reviews submitted anonymously by Guitar Center employees. Read employee reviews and ratings on Glassdoor to decide if Guitar Center is right for you.