Gymshark reviews

3.6

60% would recommend to a friend

(377 total reviews)

Ben Francis

75% approve of CEO

49% positive business outlook

Gymshark has an employee rating of 3.6 out of 5 stars, based on 377 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gymshark employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

377 reviews
2.0
Feb 6, 2023

Poorly led

Recommend
CEO approval
Business Outlook

Pros

Heads of department and below are good people, but exist in an organisation which cannot communicate with itself and is grossly misled. If only Steve Hewitt hadn't of left us - things were so positive then. There's an unhealthy sense of arrogance and entitlement amongst the directors and chiefs which makes us worry about the future of the business. Everyone is worried about ibo security because there have been repeated restructures sometimes with no warning. Could be a great place to work if it was led better.

Cons

Poor leadership Substandard pay which they claim is higher by including benefits with made up values

avatar
Gymshark Response
3y
Hi, thank you for taking the time to leave this review for us on Glassdoor. We appreciate both the good and constructive feedback you have shared as this help us to improve! Firstly, we think it's great that you feel as though you have a positive work-life balance at Gymshark, especially as this is something which we feel is important for all our employees to have! In our efforts to improve our internal comms across the business, we are confident the direction and future for Gymshark is being made clear to our employees, and we hope you feel the same way. However, we are always open to learn and grow, so if there is anything else you feel as though we could learn from your experience, please reach out to your People Partner for a more in depth discussion. Thank you!
1.0
Nov 8, 2022
Recommend
CEO approval
Business Outlook

Pros

modern facilities, looks great, free food if you work on side

Cons

very clicky, inner circle can do what they want, two faced managers, lying to employees

avatar
Gymshark Response
3y
Hi - Thank you for taking the time to leave this review for us. We are sorry that we couldn't have made your experience working at Gymshark more positive. We believe our core values stand strong in our new business plan, which will be cascaded throughout the business. However, we are always looking to learn and grow to make Gymshark an even better place to work for our current employees. If you'd be up for a conversation about these areas, our People team would love to discuss them with you, if you drop them a email on glassdoorresponses@gymshark.com someone will be in touch. Thank you again.
3.0
Oct 28, 2022

A mixed experience in a company at a turning point

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A company name on your CV which is well regarded. Excellent facilities for those willing to be office based, including well designed work spaces, fully equipped gym with classes and heavily subsidised food. An entrepreneurial workforce with a ‘can-do’ attitude. A growing focus on diversity, inclusion, mental health and physical wellbeing. Openness to hybrid and flexible working.

Cons

Gymshark has got too big for the enthusiastic – but inexperienced – senior leadership team, resulting in a series of poor decisions over the past 24 months that are negatively impacting profit. A chaotic working environment due to no alignment at the top and lack of processes across the entire business. A history of promoting those who’ve worked at Gymshark for a long time, without assessing broader role capability, has created a number of managers who lack the experience required to set strategic direction and develop people. Ambiguous job remits, combined with a culture of recognising those who shout the loudest, means employees who deliver quietly but consistently are overlooked. A restructure and redundancy process which was supposed to be company-wide, impacted some functions more than others. This created accusations of favouritism, uncertainty, and a breakdown of cross-department collaboration which are still unresolved 7 months on.

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Gymshark Response
3y
Hey! Thank you for taking the time to leave this review. We understand that being so open and honest may not be easy, but we really appreciate it. It's great to hear that you feel a strong sense of diversity and inclusion when at work, as this is something that we hold close to our hearts at Gymshark. We know that the past few months at Gymshark haven't been easy, and we are now more aware than ever of of the need to continue to professionalise. We strongly believe that as our new business plan cascades through the business, there will be a sense of direction and leadership, which will be clear to all employees. This new business plan also focuses on Performance Culture, something which will benefit all employees and their personal and professional growth. It would also be great if you would be willing to discuss your feedback in further detail. Our People team is always there to listen, so feel free to contact your People Partner for a more in-depth discussion.
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Glassdoor has 415 Gymshark reviews submitted anonymously by Gymshark employees. Read employee reviews and ratings on Glassdoor to decide if Gymshark is right for you.