H E B reviews

4.2

84% would recommend to a friend

(14,375 total reviews)
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Howard Butt, III

95% approve of CEO

77% positive business outlook

H E B has an employee rating of 4.2 out of 5 stars, based on 14,375 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The H E B employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
4.0
Oct 18, 2012
Recommend
CEO approval
Business Outlook

Pros

--The pay is better here than at most grocery stores --Every employee is given a Valued Partner Perks card, which entitles you to a 10% discount on store brands (the H-E-B brand, Hill Country Fare, Central Market, etc.) and to select free products throughout the month. --Unlike most places I've worked, the satisfaction of the customer seems to be stressed over how much money the store is making. --The company has its own credit union, so if you don't have a bank account, you can still have the benefits of one of free of charge. --You get paid weekly (usually on Wednesday by 5PM, if you have direct deposit--which you will, if you join their credit union or use your own bank). --All scheduling and payroll information can be accessed online, so it is easy to drop or pick up shifts and request time off, if needed. --The company stresses community service, charity work, and employee health. --All of my coworkers are friendly and we seem to have a good time, even when the store is hectic. --Management is laid back and easy-going. --Checkers are given a thorough, hands-on 12 hour training course (spread over two days) on register operations, as well as a separate 2-3 hour TABC training course.

Cons

--The work itself can be a bit hectic, especially when the store is busy and the weather conditions are poor. There are basically two positions offered to incoming partners--Baggers and Checkers. Baggers jump from one lane to another, assisting the checker in bagging the customer's groceries. They are also expected to help the customer carry out and unload their groceries if requested, assist elderly customers who are using the store's motorized vehicles by bringing the scooters back into the store, running perishable items back to the shelves if left behind, replacing customers items if they are damaged, and keeping the parking lot organized by bringing in carts from their assigned areas. Some people move up from bagger to checker quickly, while some are baggers for their duration with the company. People who have the title of Checker obviously scan the customers items and are expected to be fast and efficient by scanning so many items per minute,correctly tendering the payment, and answering any customer questions. Checkers still have at least two bagging/carryout shifts per week, so there is some variety in the work if you prefer one position over another. Either way, you have to go outside and deal with sometimes unpleasant conditions. --H-E-B will hire 16-year-olds, so expect some of your coworkers to be immature and irresponsible. Honestly, those are the only two cons I can think of. Otherwise, I really like working here.

5.0
Oct 16, 2012

Great experience as a cashier @ HEB

Recommend
CEO approval
Business Outlook

Pros

Faced paced. Fun environment. The upper management is very helpful and nice. I received more than adequate training for the position. They were very helpful in accomodating scheduling conflicts.

Cons

Standing and working for 8 hours can be exhausting.

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Glassdoor has 15,027 H E B reviews submitted anonymously by H E B employees. Read employee reviews and ratings on Glassdoor to decide if H E B is right for you.