H E B reviews

4.2

84% would recommend to a friend

(14,375 total reviews)
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Howard Butt, III

95% approve of CEO

77% positive business outlook

H E B has an employee rating of 4.2 out of 5 stars, based on 14,375 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The H E B employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
2.0
Oct 6, 2012
Recommend
CEO approval
Business Outlook

Pros

You do work with a lot of great peers, and sometimes are capable of becoming on a first name basis with your customers.

Cons

From the very beginning they tell you all of the benefits, perks, and equality within their company. They say they have an "open door" policy regarding their managers and employees, where there is no retalliation against anyone. They lied. I was a manager in the front end and only made 30 cents more than the cashiers, the head managers who had been there for more than 10 years were the worst. They would lie to your face and accuse you of things you had no idea even happened. They would schedule you to work until 1am, then have you come in at 5:30 to open the next day. If you ever complained to HR or to a higher manager due to their "open door" policy, expect your hours to be cut and to never have a civil conversation again. They consistently revealed personal information to other employees, items of information that are supposed to be protected under federal law, yet would deny ever revealing it. They would change many people's schedules without any notice, and keep you for at least an hour over your scheduled leaving time, without breaks if it was busy. They would put only boys out in the parking lot, sometimes for 2-3 hours in 105 degree weather, and would rarely if ever send girls, claiming sexual equality all the while. They start new employees at higher wages than employees who've been there longer, somtimes dollars more. They eliminated a position called CCS, because they thought that it was unnecessary. However, they began using people as that position working them more hours, more responsibility, without a title, position, or more pay. If you're cross-trained in multiple departments, you're supposed to receive compensation. However you never get it. Now, they're slowly starting to revert to the ways of Wal-Mart by cutting the Bagger position, and having the carousel checkstands, a mistake that they will regret. This was once a great company to work for, now it's merely an illusion.

5.0
Oct 3, 2012

Great company

Recommend
CEO approval
Business Outlook

Pros

Great management who really cares, great career opportunities. Benefits are good as well. If you want, you can work your way up from bagger to unit director. It takes time, but it's possible. There are many people who have been working for HEB for greater than 20 years because it's a great company. The pay is competitive and way better than most places you can work. HEB frequently sponsors charity events and really gives back to the community.

Cons

There really isn't a whole lot of bad things to say about HEB. One thing that did bother me was that the pay for checkers kept moving up while the pay for checkers who had been working there went up less, so essentially new checkers could be making more than older ones.

5.0
Oct 3, 2012

Easy & enjoyable

Recommend
CEO approval
Business Outlook

Pros

I am part-time but there is a lot of opportunities to pick up additional hours. Also friendly atmosphere.

Cons

Physically demanding (specially bagging), repetitive so you're likely to become bored quickly.

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Glassdoor has 15,027 H E B reviews submitted anonymously by H E B employees. Read employee reviews and ratings on Glassdoor to decide if H E B is right for you.