H&M reviews

3.5

61% would recommend to a friend

(17,398 total reviews)
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Daniel Erver

62% approve of CEO

46% positive business outlook

H&M has an employee rating of 3.5 out of 5 stars, based on 17,398 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&M employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

17K reviews
3.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

- Relaxed working environment - Offered shifts during my university Christmas break - Flexible shifts/ability to shift swap

Cons

- Poor digital communication from management - Was underpaid by accident on one occasion and management were uncontactable, no easy access to HR contact details, took 4 months to be repaid correctly

Viewing 19 - 21 of 17,398 Reviews

Glassdoor has 21,548 H&M reviews submitted anonymously by H&M employees. Read employee reviews and ratings on Glassdoor to decide if H&M is right for you.