Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      H&R Block

      Engaged Employer

      H&R Block Director of Franchise Development reviews

      3.0

      Be the first to recommend this company

      (6 total reviews)

      Curtis Campbell

      Not enough data to show CEO approval

      Ratings by category

      3.5

      Compensation and benefits

      3.5

      Career opportunities

      3.0

      Diversity & inclusion

      3.0

      Work/Life balance

      2.0

      Senior management

      1.5

      Culture & values

      Ratings by demographic groups

      Reviews by job title

      6 reviews
      3.0
      Aug 13, 2025

      Good Times/Bad Times

      Franchise consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Over half the people I worked with were fantastic team players that wanted to win together. Franchisees could be difficult to work with, but I enjoyed the relationships I built with most of them. Pay was decent and I appreciated the perks of hotel points.

      Cons

      Leadership was a challenge. Most promotions were earned because individuals could regurgitate what senior leadership was leading...with all the "buzz" words. My time with HRB started with it being a relationship business and turned into a transactional business...instead of leading with heart, we were all checking boxes.

      avatar
      H&R Block Response
      10mo
      Thank you for reflecting on your time with H&R Block. We're happy to hear you had strong team experiences and valued the relationships you built. We also appreciate your feedback on leadership and the shift in culture, and we’ll continue working to ensure our values are reflected in how we support and lead our teams.
      3.0
      Jul 14, 2025

      Not a fan of the culture

      Franchise development director
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company has longevity in the market and great name recognition. The tax professionals and franchisees that are the engine of the company are dedicated and great employees. The company has a strong focus on continuing education.

      Cons

      Layoffs in May are a common theme. As soon as tax season ends, the corporate staff start walking on eggshells. Even in years where the tax season went well, you can count on "right-sizing" occurring. Too much institutional knowledge is swept out the door on an annual basis. It doesn't seem like poor performers are the ones targeted for layoffs either. In their most recent wave of firings, employees who had just finished Block School (training offered to select few who are identified as future leaders in the company) were let go. Their actions do not match their mission statement. Check Linkedin every May for a new group of now former HRB employees announcing their departure.

      avatar
      H&R Block Response
      11mo
      Thank you for sharing your experience. We're glad to hear you valued the company’s strong brand, culture of learning, and the dedication of our tax professionals and franchisees. Your feedback regarding workforce planning and alignment between leadership actions and values is important and will be shared with the appropriate teams as we continue working toward greater transparency, consistency, and long-term associate engagement.
      3.0
      Jul 5, 2017

      A once proud franchise

      Franchisee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Established brand and its purchasing and marketing power provides substantial value to the franchisee.

      Cons

      No longer differentiated from other franchised tax services.

      Viewing 1 - 3 of 6 Reviews
      Related searches: H&R Block Franchise Development Director jobs | H&R Block Franchise Development Director salaries | H&R Block benefits | H&R Block interviews | H&R Block conversations
      H&R Block reviewsH&R Block Franchise Development Director reviews

      Glassdoor has 8,670 H&R Block reviews submitted anonymously by H&R Block employees. Read employee reviews and ratings on Glassdoor to decide if H&R Block is right for you.