HCSS reviews

4.2

86% would recommend to a friend

(235 total reviews)
avatar

Steve McGough

95% approve of CEO

75% positive business outlook

HCSS has an employee rating of 4.2 out of 5 stars, based on 235 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The HCSS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

235 reviews
5.0
Nov 17, 2020

Great place to develop your skills

Recommend
CEO approval
Business Outlook

Pros

-Family dynamic that truly wants you to succeed -Casual work environment -Pretty much everyone on your team is there to help you out if needed\

Cons

-Lack of training is pretty egregious -Open to new ideas but fail to ever actually implement them

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HCSS Response
5y
Thank you for taking the time to write a review! I'm glad to read that you enjoy the work environment at HCSS. We understand the need for training to grow our employees and are currently building on our training and development initiatives to be launched in 2021.
3.0
Aug 25, 2020

Good Company to Work For

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good culture, benefits and opportunity to set your own path*. The employees (most of them) are great and make you feel welcomed from the first day. Pay is competitive and for the right fit, this is a company that can provide career growth.

Cons

Executive staff have too much authority. 90 day performance profile is not a very good indicator on performance. Need a better governance model.

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HCSS Response
4y
Thank you for your feedback! I am glad you appreciated the culture and the career opportunities that HCSS provides its employees. You mentioned “the right fit” in your review, and you couldn’t be more correct. We realize that HCSS isn’t for everyone, which is why “Be the employer of choice and the best place to work for people who fit” is a part of our Vision Statement. The executive staff at HCSS do have a lot of authority, and I would bet that most other successful companies would say the same. It is fair to say that we could improve our governance model, and that executive oversight into the day to day business can feel micromanaged at times. However, micro-management comes as a result of things not getting done. If objectives are being met, executives can take a step back. The Performance Profile is a means to evaluate new employees. This is of particular importance because we hire on ability more than experience. The Performance Profile tests your ability to perform in the role to which you were hired. Those with either ability or experience will succeed. Those with neither will not. We realize this is unique, and that some may not agree with this approach. We also agree that our direct management is great! As for executive management needing to be more “grounded”, I can only assume that you mean leaders with less lofty visions for the company. Innovation creates an environment for problem solving, fresh ideas, and improved processes. This can often create more work. But how else do you manage to grow at 18% for the past 8 years? We thank you for your feedback, both positive and negative. It helps us to further improve HCSS.
5.0
May 11, 2019
Recommend
CEO approval
Business Outlook

Pros

Decent pay, a nice bonus, flexible hours,

Cons

frustrating insurance, some lackluster supervisors

Viewing 94 - 96 of 235 Reviews

Glassdoor has 280 HCSS reviews submitted anonymously by HCSS employees. Read employee reviews and ratings on Glassdoor to decide if HCSS is right for you.