HCSS reviews

4.2

86% would recommend to a friend

(235 total reviews)
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Steve McGough

95% approve of CEO

75% positive business outlook

HCSS has an employee rating of 4.2 out of 5 stars, based on 235 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The HCSS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

235 reviews
2.0
Nov 12, 2019
Recommend
CEO approval
Business Outlook

Pros

Great people to work with; lots of fun "perks" like free drinks, free lunch on Fridays, free fruit/nuts/oatmeal, bring your dog to work (limited kennels available), onsite workout facilities and trainers; flexible work schedules (in some departments); relaxed environment most of the time; company-paid employee insurance and HRA contribution; wellness activities.

Cons

CEO micromanages every single department and does not trust anyone that is hired, including those he's hired himself. He has outdated ideas of development, marketing, and product management, and if you disagree with him, you're black-labeled. Aside from that, he can be flat-out rude. You may have a great department or team manager that may be able to block you from his oversight in the short-term, but eventually he will direct his focus toward your department and change the way you've done everything, without any reasoning other than because that's how he wants it done. And because he's the CEO, that's it. Executives would rather just go along to get along instead of fighting for their teams, so morale can get pretty low. But if you are just going for a job, not looking for any real growth, and want to have some fun at work, it's not a bad place to be.

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HCSS Response
6y
HCSS has doubled in size in the last 5 years and we are currently building a new 58,000 sf building to double in size again in the next 3 to 5 years, so the CEO and supporting staff must be doing something right. At HCSS we feel it is important to make every effort to explain why decisions are being made. Since last year Mike has answered over 400 anonymous questions from staff about why he makes the decisions he has, and why he has left other decisions open or up to someone else. We will continue to look for additional ways to explain the reasoning and expected value of all decisions made at HCSS. Respectfully, I would encourage you and anyone else to consider how they go about disagreeing with any Chief Executive Officer at any company. That said, periodic disagreements with people at HCSS is an occasional occurrence in any department as we work together to find solutions that achieve our Mission Statement. As for benefits being unfair, HCSS does extensive profit sharing. Because of the way profit sharing works here, all benefits to one group of employees come at the expense of other employees because it reduces their profit sharing. Generally, we avoid benefits that favor one group of employees over another. It is true that our 35 dog kennels are sometimes all full. As a result of your post, our Facilities Manager will build some additional kennels. I wish you the best of luck finding a company where you will be happy.
5.0
Oct 7, 2019

Great Place to Work

Recommend
CEO approval
Business Outlook

Pros

- 401k/insurance is about average, but other benefits are fantastic! Primarily profit sharing and the annual raises. - Supervisors and managers care about employees on a personal level; even executives know almost everyone by name.

Cons

- Company is growing quickly and space/parking is becoming an issue. A third building is in the works, but could have been better planned. - High level turnover at the director level is troubling.

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HCSS Response
6y
We appreciate you taking the time to share your feedback on our benefits and the care our leadership team has for all our employees. We're looking forward to the new building to accommodate the rapid growth.
5.0
Sep 17, 2019
Recommend
CEO approval
Business Outlook

Pros

Welcoming culture, chances for growth

Cons

I can’t think of any current downsides

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HCSS Response
6y
Thank you for your positive feedback! We're glad to have you on the team.
Viewing 148 - 150 of 235 Reviews

Glassdoor has 280 HCSS reviews submitted anonymously by HCSS employees. Read employee reviews and ratings on Glassdoor to decide if HCSS is right for you.