Does HMSA pay their employees well?

According to anonymously submitted Glassdoor reviews, HMSA employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at HMSA. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at HMSA?

23% of HMSA employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HMSA 3.0 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at HMSA?

Business Analyst (19) , Customer Service Representative (13) , Manager (9) , Analyst (7) , Claims Examiner (6) , Project Manager (6) , Senior Business Analyst (5) , Senior Systems Analyst (4) , Systems Analyst (4) , Customer Relations Representative (3) , Program Manager (3) , Senior Project Manager (3) , Software Engineer (3) , Administrative Assistant (2) , Applications Developer (2)

What are the pros of working at HMSA according to real employee reviews?

"Great people and atmosphere." ((in 33 reviews)); "Great benefits (but that's too be expected from a health insurance company)." ((in 26 reviews)); "+ Good work/life balance" ((in 11 reviews)); "Good culture." ((in 11 reviews)); "Work from home has been very beneficial in reducing office stress and typical office politics" ((in 8 reviews))

What are the cons of working at HMSA according to real employee reviews?

"Low pay and cut the travel department in Keaau." ((in 40 reviews)); "Salaries range too low for market standards." ((in 15 reviews)); "There are too many managers and above trying to climb up or hold onto their positions and those same managers don't seem to care about those doing the work to support their operations." ((in 12 reviews)); "Leadership is horrible in most departments in terms of senior managers and above" ((in 9 reviews)); "There's no training on things." ((in 8 reviews))

What are employees saying about HMSA layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HMSA layoffs and their outlook for job security at HMSA in 2026.

What are the top reviewed HMSA locations?

Honolulu , Kapolei , Hilo , Honolulu District , Detroit , Oahu Island , Troy , Kailua Kona , Keaau , Pearl City , Hawaiian Gardens , Kea‘au , Kalihi Kai

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HMSA

HMSA reviews

3.0

23% would recommend to a friend

(286 total reviews)

Mark Mugiishi

30% approve of CEO

24% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (286 reviews)

Ratings by demographic groups

Race / Ethnicity

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HMSA has an employee rating of 3.0 out of 5 stars, based on 286 company reviews on Glassdoor which indicates that most employees have an average working experience there. The HMSA employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

286 reviews

2.0

Mar 19, 2022

HMSA - An unfortunate experience.

Senior business analyst

Recommend

CEO approval

Business Outlook

Pros

Co-workers, new office space, gym.

Cons

Executive make exorbitantly high salaries while pay for rank and file are below market average. High turnover, leaving heavy workload for remaining team members.

4.0

Oct 30, 2021

Good people, dubious management

Database developer

Recommend

CEO approval

Business Outlook

Pros

Good people work there Company was stable

Cons

Recent huge layoffs caused distrust in company Executive management too slow to implement changes, and flip flop policies

1.0

Oct 28, 2021

Need to move on

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Work hours and location are flexible.

Cons

All of the above. Too many cons.

Viewing 73 - 75 of 286 Reviews

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Jobs at HMSA

Strategic Executive Assistant

Team Lead - Customer Relations

Retail Associate - Maui

Provider Performance Advocate

Community Health Worker (Advanced Care)

Honolulu, HI

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HMSA - An unfortunate experience.

Good people, dubious management

Need to move on

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