Does HMSA pay their employees well?

According to anonymously submitted Glassdoor reviews, HMSA employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at HMSA. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at HMSA?

23% of HMSA employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HMSA 3.0 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at HMSA?

Business Analyst (19) , Customer Service Representative (13) , Manager (9) , Analyst (7) , Claims Examiner (6) , Project Manager (6) , Senior Business Analyst (5) , Senior Systems Analyst (4) , Systems Analyst (4) , Customer Relations Representative (3) , Program Manager (3) , Senior Project Manager (3) , Software Engineer (3) , Administrative Assistant (2) , Applications Developer (2)

What are the pros of working at HMSA according to real employee reviews?

"Great people and atmosphere." ((in 33 reviews)); "Great benefits (but that's too be expected from a health insurance company)." ((in 26 reviews)); "+ Good work/life balance" ((in 11 reviews)); "Good culture." ((in 11 reviews)); "Work from home has been very beneficial in reducing office stress and typical office politics" ((in 8 reviews))

What are the cons of working at HMSA according to real employee reviews?

"Low pay and cut the travel department in Keaau." ((in 40 reviews)); "Salaries range too low for market standards." ((in 15 reviews)); "There are too many managers and above trying to climb up or hold onto their positions and those same managers don't seem to care about those doing the work to support their operations." ((in 12 reviews)); "Leadership is horrible in most departments in terms of senior managers and above" ((in 9 reviews)); "There's no training on things." ((in 8 reviews))

What are employees saying about HMSA layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HMSA layoffs and their outlook for job security at HMSA in 2026.

What are the top reviewed HMSA locations?

Honolulu , Kapolei , Hilo , Honolulu District , Detroit , Oahu Island , Troy , Kailua Kona , Keaau , Pearl City , Hawaiian Gardens , Kea‘au , Kalihi Kai

HMSA reviews

3.0

23% would recommend to a friend

(286 total reviews)

Mark Mugiishi

30% approve of CEO

24% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

HMSA has an employee rating of 3.0 out of 5 stars, based on 286 company reviews on Glassdoor which indicates that most employees have an average working experience there. The HMSA employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

286 reviews

3.0

Jul 12, 2022

Contracts are too limited

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Overall, it’s an average company. They stopped OT No real training Laid off 286 employees due to Covid, Immediately started hiring all new candidates for the same job you just got laid off for. At least we’re increasing Employment in India.

Cons

Almost all positions are a 1 Year Contract. You aren’t made aware if your contract will be renewed or not. You’re unable to make plans because you’ll still have a job or all your plans stay on hold until a couple of days before your contract end date you are informed that you can take that vacation or you lose money because the tickets you bought are non-refundable. No Job=No Vacation.

5.0

Jul 6, 2022

Great Opportunity

Human resources manager

Recommend

CEO approval

Business Outlook

Pros

I loved working with this company. The work-life balance is great and the support from the employer is outstanding.

Cons

No cons. I had a pleasant experience here.

3.0

Jun 29, 2022

Great work family type of work environment

Data entry

Recommend

CEO approval

Business Outlook

Pros

There are little kitchens and dining areas on almost every floor. The company has hand sanitizer and sanitizing wipes available in common places on every floor including the lobby.

Cons

The pay rate and pay raises are not great. You pay for your medical, so if you have a big family and would like to cover the whole family (self, spouse and children) you should expect to pay at least $400 each pay check (that includes taxes).

Viewing 76 - 78 of 286 Reviews

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