Does HMSA pay their employees well?

According to anonymously submitted Glassdoor reviews, HMSA employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at HMSA. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at HMSA?

23% of HMSA employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HMSA 3.0 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at HMSA?

Business Analyst (19) , Customer Service Representative (13) , Manager (9) , Analyst (7) , Claims Examiner (6) , Project Manager (6) , Senior Business Analyst (5) , Senior Systems Analyst (4) , Systems Analyst (4) , Customer Relations Representative (3) , Program Manager (3) , Senior Project Manager (3) , Software Engineer (3) , Administrative Assistant (2) , Applications Developer (2)

What are the pros of working at HMSA according to real employee reviews?

"Great people and atmosphere." ((in 33 reviews)); "Great benefits (but that's too be expected from a health insurance company)." ((in 26 reviews)); "+ Good work/life balance" ((in 11 reviews)); "Good culture." ((in 11 reviews)); "Work from home has been very beneficial in reducing office stress and typical office politics" ((in 8 reviews))

What are the cons of working at HMSA according to real employee reviews?

"Low pay and cut the travel department in Keaau." ((in 40 reviews)); "Salaries range too low for market standards." ((in 15 reviews)); "There are too many managers and above trying to climb up or hold onto their positions and those same managers don't seem to care about those doing the work to support their operations." ((in 12 reviews)); "Leadership is horrible in most departments in terms of senior managers and above" ((in 9 reviews)); "There's no training on things." ((in 8 reviews))

What are employees saying about HMSA layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HMSA layoffs and their outlook for job security at HMSA in 2026.

What are the top reviewed HMSA locations?

Honolulu , Kapolei , Hilo , Honolulu District , Detroit , Oahu Island , Troy , Kailua Kona , Keaau , Pearl City , Hawaiian Gardens , Kea‘au , Kalihi Kai

HMSA reviews

3.0

23% would recommend to a friend

(286 total reviews)

Mark Mugiishi

30% approve of CEO

24% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (286 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

HMSA has an employee rating of 3.0 out of 5 stars, based on 286 company reviews on Glassdoor which indicates that most employees have an average working experience there. The HMSA employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

286 reviews

2.0

Jan 29, 2018

CSR

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good benefits. has a gym

Cons

everything else. lots of lazy people getting paid to do sub-standard work

2.0

Jan 26, 2018

Stagnant Company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great vacation time, if you stay long enough to increase your accrual rate. Great benefits (but that's too be expected from a health insurance company).

Cons

Very stagnant company stuck in old ways Not willing to invest in the right people or technology to advance their goals Management is constantly changing and shifting goals Very hard to advance vertically within the company, only laterally Salaries are too low A lot of office politics - causes even more slow-downs and difficulty completing tasks

1.0

Nov 10, 2017

Huge disappointment

Analyst

Recommend

CEO approval

Business Outlook

Pros

Cant think of any, casual Fridays, I guess

Cons

Long hours, low pay, no recognition, pathetic raises

Viewing 79 - 81 of 286 Reviews

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HMSA reviews

Company ratings over time

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CSR

Stagnant Company

Huge disappointment

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