HMSA reviews

3.0

23% would recommend to a friend

(286 total reviews)
avatar

Mark Mugiishi

30% approve of CEO

24% positive business outlook

HMSA has an employee rating of 3.0 out of 5 stars, based on 286 company reviews on Glassdoor which indicates that most employees have an average working experience there. The HMSA employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

286 reviews
2.0
Mar 19, 2022
Recommend
CEO approval
Business Outlook

Pros

Co-workers, new office space, gym.

Cons

Executive make exorbitantly high salaries while pay for rank and file are below market average. High turnover, leaving heavy workload for remaining team members.

2.0
Mar 16, 2022
Recommend
CEO approval
Business Outlook

Pros

Majority of colleagues are easy to get along with and care about doing a good job. Everything is about the member and employees do their best to ensure they are cared for and are placed first when making decisions that impact them. 401k matching up to a certain percent though you need to work at least 10 years before being fully vested. They also will help your professional development by getting training classes led by outside companies, such as Microsoft, though this doesn't happen often.

Cons

HMSA will suck whatever they can from you while paying below average wages because "they're a non-profit". Outsourcing of work creates more headaches for those actually employed by HMSA. Some managers like to micromanage your daily duties. Forced employees to be vaccinated for COVID and would not allow for personal choice, even when employees made the offer to pay for testing out of their own pocket.

2.0
Mar 10, 2022

High expectations with super low pay

Recommend
CEO approval
Business Outlook

Pros

Past leaders had a different vision for the company where there used to be pros, but lately the leaders and especially the executives are driving this local company to outsource and fire majority of its operations staff thanks to execs like Jayme Pu’u and David Herndon.

Cons

- hierarchical management style; very top/down, non-inclusive decisions and horrible company culture - there is no work-life balance; work is your life and if the pandemic never happened, you’d be living in the HMSA building! Where’s HR when your manager’s calling while you’re out on sick leave asking for project status?! There are no boundaries or comprehension of “personal time”… your life is HMSA. - management and the company doesn’t care about growing their employees, rather they can venture out and seek supposed “cheaper” outsourced vendors like Infinite and First Source to do the job (which by the way they’ve let go of 200+ employees and outsourced many more). These outsourced employees are then being asked to train their replacements. - bad strategic approach and high, costly expenses for projects that status and fall through with low to no return. - super low pay for employees hidden under the facade of “non-profit” company while the executives and management bring in a hefty bonus each year on top of their salaries that are higher than any of the minions below them. - there is no diversity and inclusion at HMSA. They have small groups that seem diverse and inclusive, but look at everyone that sits up top at HMSA and tell me they aren’t part of the privileged groups in Hawaii; specifically Caucasian or Asian decent and never any female CEO’s. Dr. Mark is a prime example of the elite because he hires most of his friends into high positions and doesn’t care about his employees in company posts, brags about his trips taken or life in general and frankly, leading the company to failure.

Viewing 100 - 102 of 286 Reviews

Glassdoor has 306 HMSA reviews submitted anonymously by HMSA employees. Read employee reviews and ratings on Glassdoor to decide if HMSA is right for you.