Does HMSA pay their employees well?

According to anonymously submitted Glassdoor reviews, HMSA employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at HMSA. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at HMSA?

23% of HMSA employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HMSA 3.0 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at HMSA?

Business Analyst (19) , Customer Service Representative (13) , Manager (9) , Analyst (7) , Claims Examiner (6) , Project Manager (6) , Senior Business Analyst (5) , Senior Systems Analyst (4) , Systems Analyst (4) , Customer Relations Representative (3) , Program Manager (3) , Senior Project Manager (3) , Software Engineer (3) , Administrative Assistant (2) , Applications Developer (2)

What are the pros of working at HMSA according to real employee reviews?

"Great environment and people to connect with." ((in 31 reviews)); "Good culture." ((in 12 reviews)); "+ Good work/life balance" ((in 9 reviews)); "Work from home, decent culture" ((in 6 reviews)); "Coworkers are great and a lot of job openings." ((in 6 reviews))

What are the cons of working at HMSA according to real employee reviews?

"Low pay and cut the travel department in Keaau." ((in 38 reviews)); "Low salaries" ((in 13 reviews)); "There are too many managers and above trying to climb up or hold onto their positions and those same managers don't seem to care about those doing the work to support their operations." ((in 13 reviews)); "Leadership is horrible in most departments in terms of senior managers and above" ((in 10 reviews)); "no training or support for new managers below director level" ((in 6 reviews))

What are employees saying about HMSA layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HMSA layoffs and their outlook for job security at HMSA in 2026.

What are the top reviewed HMSA locations?

Honolulu , Kapolei , Hilo , Honolulu District , Detroit , Oahu Island , Troy , Kailua Kona , Keaau , Pearl City , Hawaiian Gardens , Kea‘au , Kalihi Kai

HMSA reviews

3.0

23% would recommend to a friend

(286 total reviews)

Mark Mugiishi

30% approve of CEO

24% positive business outlook

Ratings by category

3.1

Diversity & inclusion

3.0

Work/Life balance

2.7

Compensation and benefits

2.6

Culture & values

2.5

Career opportunities

2.2

Senior management

HMSA has an employee rating of 3.0 out of 5 stars, based on 286 company reviews on Glassdoor which indicates that most employees have an average working experience there. The HMSA employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

286 reviews

1.0

Apr 13, 2022

Best place to work

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The best reason to work here is job security. Wonderful Great Lovely .....

Cons

There are no cons about this job

1.0

Apr 12, 2022

Low salary

Applications developer

Recommend

CEO approval

Business Outlook

Pros

Medical benefits for the individual

Cons

Management does not listen to workers under the lead.

2.0

Mar 16, 2022

Your talents are better served somewhere else.

Business systems analyst

Recommend

CEO approval

Business Outlook

Pros

Majority of colleagues are easy to get along with and care about doing a good job. Everything is about the member and employees do their best to ensure they are cared for and are placed first when making decisions that impact them. 401k matching up to a certain percent though you need to work at least 10 years before being fully vested. They also will help your professional development by getting training classes led by outside companies, such as Microsoft, though this doesn't happen often.

Cons

HMSA will suck whatever they can from you while paying below average wages because "they're a non-profit". Outsourcing of work creates more headaches for those actually employed by HMSA. Some managers like to micromanage your daily duties. Forced employees to be vaccinated for COVID and would not allow for personal choice, even when employees made the offer to pay for testing out of their own pocket.

Viewing 136 - 138 of 286 Reviews

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