Does HMSA pay their employees well?

According to anonymously submitted Glassdoor reviews, HMSA employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at HMSA. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at HMSA?

23% of HMSA employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HMSA 3.0 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at HMSA?

Business Analyst (19) , Customer Service Representative (13) , Manager (9) , Analyst (7) , Claims Examiner (6) , Project Manager (6) , Senior Business Analyst (5) , Senior Systems Analyst (4) , Systems Analyst (4) , Customer Relations Representative (3) , Program Manager (3) , Senior Project Manager (3) , Software Engineer (3) , Administrative Assistant (2) , Applications Developer (2)

What are the pros of working at HMSA according to real employee reviews?

"Great people and atmosphere." ((in 34 reviews)); "Great benefits (but that's too be expected from a health insurance company)." ((in 26 reviews)); "+ Good work/life balance" ((in 10 reviews)); "Coworkers are great and a lot of job openings." ((in 8 reviews)); "Work from Home is great" ((in 5 reviews))

What are the cons of working at HMSA according to real employee reviews?

"Low pay and cut the travel department in Keaau." ((in 37 reviews)); "Terrible management, often times there are micro" ((in 27 reviews)); "There are too many managers and above trying to climb up or hold onto their positions and those same managers don't seem to care about those doing the work to support their operations." ((in 14 reviews)); "Salaries range too low for market standards." ((in 13 reviews)); "poor upper management, non" ((in 12 reviews))

What are employees saying about HMSA layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HMSA layoffs and their outlook for job security at HMSA in 2026.

What are the top reviewed HMSA locations?

Honolulu , Kapolei , Hilo , Honolulu District , Detroit , Oahu Island , Troy , Kailua Kona , Keaau , Pearl City , Hawaiian Gardens , Kea‘au , Kalihi Kai

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HMSA

HMSA reviews

3.0

23% would recommend to a friend

(286 total reviews)

Mark Mugiishi

30% approve of CEO

24% positive business outlook

Ratings by category

3.1

Diversity & inclusion

3.0

Work/Life balance

2.7

Compensation and benefits

2.6

Culture & values

2.5

Career opportunities

2.2

Senior management

HMSA has an employee rating of 3.0 out of 5 stars, based on 286 company reviews on Glassdoor which indicates that most employees have an average working experience there. The HMSA employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

286 reviews

5.0

Aug 8, 2020

Great Workspace and positive energy

Benefits specialist

Recommend

CEO approval

Business Outlook

Pros

Great pay Fixed Hours Great management Overall enjoyed my job

Cons

None that I can think of beside the nosy coworkers

4.0

Aug 3, 2020

Offers the ability for you to grow your communication skills

Electronic servicing representative

Recommend

CEO approval

Business Outlook

Pros

Open to learning on all levels.

Cons

No true cons. One needs to be understanding that change is typical.

4.0

Jun 24, 2020

Pay is Great, Workload is Intense

Customer relations advisor

Recommend

CEO approval

Business Outlook

Pros

Pay rate is great for a full time 40 hour work week.

Cons

The amount of work expected from a customer relations advisor is a lot. I did not realize this going in the position. Interview did not make that clear.

Viewing 259 - 261 of 286 Reviews

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Jobs at HMSA

Strategic Executive Assistant

Honolulu, HI

View job

Retail Associate - Maui

Team Lead - Customer Relations

Provider Performance Advocate

Accounts Receivable Representative

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HMSA

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Great Workspace and positive energy

Offers the ability for you to grow your communication skills

Pay is Great, Workload is Intense

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