Is HMSHost a good company to work for as a Operations Manager?

Operations Manager professionals working at HMSHost have rated their employer with 4.0 out of 5 stars in 22 Glassdoor reviews. This is a higher than average score with the overall rating of HMSHost employees being 2.8 out of 5 stars. Search open Operations Manager Jobs at HMSHost now and start preparing for your job interview by browsing frequently asked Operations Manager interview questions at HMSHost .

Does HMSHost pay Operations Manager employees well?

Operations Manager professionals rate their compensation and benefits at HMSHost with 3.0 out of 5 stars based on 22 anonymously submitted employee reviews. This is 3.4% better than the company average rating for salary and benefits. Find out more about Operations Manager salaries at HMSHost.

How happy are Operations Manager professionals working at HMSHost?

98% of Operations Manager employees at HMSHost would recommend their employer to a friend. This rating has increased by 17% in the past 12 months. Operations Manager professionals have also rated HMSHost with a 1.1 rating for work-life-balance, 4.9 rating for diversity and inclusion, 3.0 rating for culture and values and 5.0 rating for career opportunities.

What are the top reviewed jobs at HMSHost?

Barista (297) , Cashier (78) , Manager (77) , Bartender (76) , Shift Supervisor (70) , Server (58) , Server/Bartender (51) , Supervisor (45) , Assistant Manager (43) , Cashier/Barista (35) , Line Cook (35) , Shift Manager (34) , Server/Waiter (31) , Starbucks-Barista (31) , Cook (29)

What are the pros of working at HMSHost according to real employee reviews?

"Good pay and if you’re lucky the associates aren’t as bad as other unions have." ((in 176 reviews)); "There are good benefits and they pay Well.. but it's not a company you want stay with for a long time" ((in 125 reviews)); "Free food that's it!! Nothing Else and I mean nothing Else" ((in 71 reviews)); "Good money and you never work more than 40 hours" ((in 64 reviews)); "The only pros I can think of is a free meal as long as its not over $12" ((in 59 reviews))

What are the cons of working at HMSHost according to real employee reviews?

"Poor management and extremely understaffed" ((in 319 reviews)); "Many of the managers have worked while sick with Covid and were still handling food." ((in 120 reviews)); "The hours are long and If someone calls in sick they make you work their shift." ((in 60 reviews)); "No training provided" ((in 53 reviews)); "There is clear favoritism within upper management." ((in 41 reviews))

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HMSHost

HMSHost Operations Manager reviews

4.0

98% would recommend to a friend

(22 total reviews)

Steve Johnson

36% approve of CEO

99% positive business outlook

Ratings by category

5.0

Career opportunities

4.9

Diversity & inclusion

3.0

Culture & values

3.0

Senior management

3.0

Compensation and benefits

1.1

Work/Life balance

Operations Manager employees have rated HMSHost with 4.0 out of 5 stars, based on 22 company reviews on Glassdoor. This indicates that most Operations Manager professionals have a good working experience there. HMSHost is rated in line with the average (within 1 standard deviation) by Operations Manager professionals compared to other employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

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Reviews by job title

22 reviews

2.0

Mar 5, 2021

Awful Management and Organization

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Free food, coworkers were supportive

Cons

The turnover is terrible, no organization or support from the larger company, they put 23 year olds in charge of the whole airport who aren’t ready for management at that level, never hear from your higher level bosses, no support or communication with Covid layoffs, expect you to work 60-70 hrs a week but not great compensation for doing so.

3.0

Feb 4, 2021

Fair Enough

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Airport atmosphere, customer focused, secure environment

Cons

Very little oversight. No way of submitting concerns.

5.0

Jun 17, 2020

Great place to work

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Ability to jump from concept to concept helping all day made time fly by

Cons

Not having a job cause of the contract being up kind of out of my power

Viewing 13 - 15 of 22 Reviews

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HMSHost Operations Manager reviews

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Awful Management and Organization

Fair Enough

Great place to work

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