Does HMSHost pay their employees well?

According to anonymously submitted Glassdoor reviews, HMSHost employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at HMSHost. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at HMSHost?

33% of HMSHost employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HMSHost 2.4 out of 5 for work life balance, 2.3 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at HMSHost?

Barista (297) , Cashier (78) , Manager (77) , Bartender (76) , Shift Supervisor (70) , Server (58) , Server/Bartender (51) , Supervisor (45) , Assistant Manager (43) , Cashier/Barista (35) , Line Cook (35) , Shift Manager (34) , Server/Waiter (31) , Starbucks-Barista (31) , Cook (29)

What are the pros of working at HMSHost according to real employee reviews?

"Good pay and if you’re lucky the associates aren’t as bad as other unions have." ((in 166 reviews)); "There are good benefits and they pay Well.. but it's not a company you want stay with for a long time" ((in 127 reviews)); "Great people and it is a huge global company that could offer growth across the globe." ((in 87 reviews)); "Free food that's it!! Nothing Else and I mean nothing Else" ((in 70 reviews)); "Good money and you never work more than 40 hours" ((in 64 reviews))

What are the cons of working at HMSHost according to real employee reviews?

"Poor management and not responsive to emails" ((in 318 reviews)); "Managers don't bother to call and tell you when you're taken off of the schedule or when you're put back on the schedule." ((in 120 reviews)); "No training provided" ((in 60 reviews)); "The hours are long and If someone calls in sick they make you work their shift." ((in 60 reviews)); "no work life balance at all" ((in 22 reviews))

What are employees saying about HMSHost layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HMSHost layoffs and their outlook for job security at HMSHost in 2026.

What are the top reviewed HMSHost locations?

Charlotte , Orlando , Las Vegas , Bethesda , Los Angeles , Chicago , Phoenix , Dallas , Atlanta , Tampa , Saint Louis , Houston , Fort Myers , SeaTac , Spokane , Portland , Fort Lauderdale , New York , Santa Ana , Jacksonville , Miami , Salt Lake City , Raleigh , Norfolk , Minneapolis , Nashville , Columbus , Newark , Indianapolis , Sacramento

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HMSHost

HMSHost reviews

2.8

33% would recommend to a friend

(2,400 total reviews)

Steve Johnson

34% approve of CEO

28% positive business outlook

Ratings by category

3.3

Diversity & inclusion

2.9

Compensation and benefits

2.6

Career opportunities

2.4

Work/Life balance

2.3

Culture & values

2.2

Senior management

HMSHost has an employee rating of 2.8 out of 5 stars, based on 2,400 company reviews on Glassdoor which indicates that most employees have an average working experience there. The HMSHost employee rating is 24% below average for employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Aug 7, 2010

HMS Host (Space Trader gift shop @ Space Center Houston)

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

Work/Personal Life balance Pay higher than minimum wage Hard to get fired No one got laid off after Hurricane Ike; minimized hours though (went from 35 to 20-25 hours per week for several months)

Cons

Not much room for advancement (work has 1 manager and 3 supervisors) Out of the three supervisors, one is incompetent. International visitors Retail

3.0

Jul 22, 2010

Ok place to get started

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good place to get started in this field, entry level work, easy to get hired, can make good money as a server

Cons

No benefits package for non-management positions, not a lot of support from upper management for associate-level employees, perpetual understaffing and high turn-over rate

4.0

Jul 15, 2010

Oversee operations for all the retail stores, warehouse and Management Staff. Full P&L responsibility. Hiring, training.

Retail general manager

Recommend

CEO approval

Business Outlook

Pros

Continuous Training Opportunity to advance Good support system with counterparts at other branches Salary is better than competitor's but you work long hours for it

Cons

Management works long hours. 60-70 hours a week. Growth in sales is not accommodated by growth in staff or management.

Viewing 2395 - 2397 of 2,400 Reviews

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HMSHost

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HMS Host (Space Trader gift shop @ Space Center Houston)

Ok place to get started

Oversee operations for all the retail stores, warehouse and Management Staff. Full P&L responsibility. Hiring, training.

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