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      HUB International

      Engaged Employer

      HUB International reviews

      3.7

      67% would recommend to a friend

      (2,125 total reviews)
      avatar

      Marc Cohen

      83% approve of CEO

      67% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.8

      Work/Life balance

      3.7

      Culture & values

      3.7

      Career opportunities

      3.5

      Senior management

      3.4

      Compensation and benefits

      HUB International has an employee rating of 3.7 out of 5 stars, based on 2,125 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HUB International employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      1.0
      Jun 24, 2025

      Worst Experience of My Career

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Paycheck, friends with some coworkers & clients, and working in a climate controlled building, Decent Pay

      Cons

      HUB International has been the most disappointing employer of my career. Throughout my time here, there was a consistent lack of support from leadership. Issues were frequently ignored or passed off to others, with no one taking accountability. This culture of avoidance extended to how clients were treated, customer needs were often sidelined in favor of profit or convenience to the managers, and it was disheartening to watch. The company is driven solely by stakeholder interests, with little to no regard for the quality of service delivered to clients. Any feedback or concerns were either dismissed or brushed under the rug. Morale is low, and burnout is high. It's clear the priority is revenue, not people.

      avatar
      HUB International Response
      10mo
      We know there’s always more work to be done. Thank you for raising these points so we can continue to improve the employee experience.
      2.0
      Jul 19, 2022

      No Career Growth

      Account coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company is very messy in structure and not willing to give growing opportunities to those within. I’ve been here for a year and half and have been praised for all my achievements of extra projects, willingness to help and train others and take on additional responsibilities consistently but no raise is ever offered and when asking to move up they tell you to master the position. Then they hire someone who has no qualifications for the position ahead of you and ask you to train them. This has happen to multiple co workers before me and I was warned- don’t waste your time here.

      Cons

      Not a place for growing your career.

      2.0
      Mar 11, 2022

      Low Pay, No Growth Opportunities

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent benefit package, good work life balance.

      Cons

      Allow Producers to abuse account managers. Management’s response is always that’s the personality of a sales person. Zero support, no bonus or compensation for taking on more and more work. They let great talent walk and never fix the habitual complaints. The chinsy annual merit raise is a joke. There is no motivation to take on more work. I’m an outlying office you’re the black sheep. You will never be promoted.

      Viewing 61 - 63 of 2,125 Reviews
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      ReviewsHUB International reviews

      Glassdoor has 2,217 HUB International reviews submitted anonymously by HUB International employees. Read employee reviews and ratings on Glassdoor to decide if HUB International is right for you.