Hair Cuttery reviews

3.2

47% would recommend to a friend

(911 total reviews)
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Eric Bakken

62% approve of CEO

53% positive business outlook

Hair Cuttery has an employee rating of 3.2 out of 5 stars, based on 911 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hair Cuttery employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

911 reviews
2.0
Mar 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Daily tip out, good products and color line.

Cons

Management, unreliable clientele, à la carte services often can be hard to do upgrades, no cancellation policy so if a client cancels and it was something that filled up your book you don’t get any money.

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Hair Cuttery Response
1mo
Thank you for sharing your feedback about our Naperville salon. We're glad you enjoyed our product lines and daily tip-outs, but we take your concerns regarding management and scheduling seriously. We understand that last-minute cancellations can be frustrating and can really affect the flow of the day for stylists. We also recognize the impact that can have on employees’ schedules and compensation. Feedback like this is important and helps us continue looking at ways to improve the experience for everyone. Your notes on salon professionalism have been shared with the executive team to help us improve our workplace culture. We appreciate your honesty and your contributions to our team! Gustavo Serbia, Chief Human Resources Officer
4.0
Mar 4, 2026

Great Company

Recommend
CEO approval
Business Outlook

Pros

Hair Cuttery has a strong business model, I love being able to raise my commission to almost %60, work a flexible schedule, and maintain a W-2 status.

Cons

They recently have started sending out %50 off coupons, which leaves us making very little after commission and taxes.

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Hair Cuttery Response
1mo
Thank you for being a part of the Hair Cuttery family for over 5 years! We are incredibly proud of your success in maximizing your commission while balancing a flexible schedule. Regarding your feedback around the coupons, we totally hear your concern. Having a guest use 50% off a service can sometimes feel painful for that particular invoice. The good news is we are only sending this high discount to guests that have not returned to the salon in a VERY long time. Our goal is not to hurt your bottom dollar, but rather help you build your book of business by retaining guests that we feel would not have come back to the salon without this discount offer. Your insight as a seasoned stylist is incredibly valuable, and we will share this feedback internally as we ensure our promotional strategies continue to balance overall brand growth with our stylists' immediate earning potential. Thank you for your continued leadership in Champions Gate! Gustavo Serbia, Chief Human Resources Officer
4.0
Feb 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun and positive work environment

Cons

Corporate makes it difficult to move up sometimes Lack of color supplies and backbar supplies due to corporate regulations on ordering

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Hair Cuttery Response
5mo
We truly appreciate you taking the time to share your experience! At Hair Cuttery Family of Brands, we strive to create an environment where everyone can thrive and grow. Thank you for your feedback is a great reminder of why we do what we do. We’re glad to have you with us! Gustavo Serbia - Chief Human Resources Officer
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Glassdoor has 946 Hair Cuttery reviews submitted anonymously by Hair Cuttery employees. Read employee reviews and ratings on Glassdoor to decide if Hair Cuttery is right for you.