Handshake reviews

3.1

43% would recommend to a friend

(290 total reviews)

Garrett Lord

44% approve of CEO

37% positive business outlook

Handshake has an employee rating of 3.1 out of 5 stars, based on 290 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Handshake employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Reviews by job title

290 reviews
1.0
Feb 14, 2023

They deceive employees.

Recommend
CEO approval
Business Outlook

Pros

They strive to create good processes, but unfortunately they still have more cons. Young CEO, founders suck &; they are very rude!

Cons

While it was obvious that they had revenue shortage, they still over-hired to market their growth & only to fire people. They abruptly ended employment of many folks without a prior notice or hints or warnings. The worst part being, every employee was terminated with a poor performance reason with worst Severance before they can even vest their stocks. This company doesn't even have a chance to go public and even if does, those stocks won't be worth anything, because company is going south. Forget money, forget terminations. It’s shameful that the managers terminated their direct reports with a poor performance, funny part, they know to themselves that they’ve never had issues with their performance, they appreciated them in the past infront of everyone. They never properly gave them a feedback about their so called worst performance. Disappointing to have such managers, pretty sure these managers will lead their rest of career holding this guilt. A lifetime lesson to not join a company like Handshake in the future.

3.0
Feb 9, 2023

Great Before the Reorg

Recommend
CEO approval
Business Outlook

Pros

* Flexible working hours (unless you're on-call) * No meeting Thursdays * Great coworkers * Good insurance coverage

Cons

* Lack of growth opportunities past senior * Uncompensated on-call * Lack of product vision * Lack of support from leadership * Lack of resources to complete work * 1% 401k match topping out at $1200/year is token at best * Company culture never really recovered from the reorg * Review cycles are about who likes you, not how well you do

2.0
Feb 8, 2023

Amazing Mission, Atrocious Execution

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Generally smart and passionate co-workers who are interested in making an impact Mission-driven organization that truly want to make an impact to democratize opportunity for everyone

Cons

Where do I begin... Leadership is extremely disorganized and amateurish. CFO joined and left within a year right as the market took a sharp turn for the worse, and now there is no adult in the room to properly manage finances. Not a single person on the exec team has any clue on how to navigate through a downturn. Enterprise sales, probably the most important team in a SaaS organization, consistently underperforms with no improvement plan. Hired a seasoned Enterprise sales exec with 20+ years of experience, only to let him go after 6 weeks. Like cmon, you're hiring company leadership, not an entry-level SDR who just graduated. Quota attainment is absolute trash, with 1 outta 4 or 5 AEs hitting the 70-80% expected attainment. Sure, sales is a revolving door, but the amount of turnover not only on the rep level, but also on the manager level, is just unprecedented. I've worked at a few tech companies now and none comes as close to the turnover that Handshake has seen. Mediocre product with limited modules have resulted in expansion softness. This combined with underperformance from the sales team explains why Handshake has consistently missed target, and only grew at a fraction of what they told the board that they would in FY22. Growth for FY23 has been reduced as well. Given the market is reverting to normalized valuation levels, Handshake's current valuation is probably $1.5bn at best, and it will take at least to the end of FY24 to get back to the $3.5bn valuation. Employee's equity is taking a huge bath and has no way of cashing out. And of course, there is the shady layoffs quietly re-branded as "performance related separations." Most folks who got let go had no clue they were underperforming, and didn't even get a review or a PIP conversation. Instead of doing a round a layoffs like any normal tech firm, Handshake decided to save its image and simply screw its employees over. One of the most despicable things to do imo. Not only that, after the layoffs happened, the CEO announced during all hands that the company is pivoting to a "high performance culture," basically gaslighting the employees and blaming them for underperforming. Would've been a great company, but now I'd recommend people to avoid at all costs. You join startups with the hope that your equity will triple and quadruple in a few years; this simply will not happen with Handshake.

Viewing 163 - 165 of 290 Reviews

Glassdoor has 462 Handshake reviews submitted anonymously by Handshake employees. Read employee reviews and ratings on Glassdoor to decide if Handshake is right for you.