Hannaford reviews

3.7

67% would recommend to a friend

(2,075 total reviews)

Mike Vail

69% approve of CEO

61% positive business outlook

Hannaford has an employee rating of 3.7 out of 5 stars, based on 2,075 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hannaford employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
2.0
Dec 1, 2012

Delhaize has ruined what used to be a great family-owned company.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I have worked with some awesome people and there is a wide variety of tasks to do, which keeps the job interesting. I adore my regular customers and I love helping people on the sales floor.

Cons

Since Delhaize took over, they have eliminated numerous full-time positions, drastically cut payroll hours, discontinued a profit-sharing fund, cut back on paid time-off benefits, and implemented unrealistic expectations. Because of this, everyone has to do the work of 2-3 people, which has resulted in a huge increase in work-related injuries, overtired, overworked, and stressed associates at every level. Morale has been down-spiraling out of control. There is no longer time for the attention to detail which used to make us a top-notch store, because all they care about is how fast you can work, with no regard for our safety or the quality of your work. I have to apologize to customers every day because there are not enough associates on duty to help them. They have lumped departments together and expect everyone to be an expert in everything, piling more and more responsibility onto less people, with no increase in pay or benefits. The only day they close is Christmas day, which means people have to sacrifice time off with loved ones on holidays.

1.0
Mar 16, 2012

stabbed in the back

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

excellent co-workers with a few exceptions, not a lot of pressure

Cons

low pay, lousy hours zero positive feedback, managers constantly breaking the rules when it suits them and then arbitrarily enforcing them on everyone else. Also a huge amount of waste, things thrown away. Hannaford's slogan "Be the Difference" should be "What's the Difference?"

2.0
Nov 4, 2010
Recommend
CEO approval
Business Outlook

Pros

At a time when employee healthcare is passe, Hannaford actually provides some relatively good benefits, at least in regards to its fulltime staff. A hired nurse makes the rounds every month or so to discuss health issues with associates. There is some paid vacation time also.

Cons

There is a rather large disconnect between people working on the ground and those in corporate, even when it comes to customer issues and particularly when it comes to store maintenance issues. Store management does not participate in the daily routine and I have received numerous customer complaints about them being incapable of communicating, in regards to both the single store I work in and also when making calls to the corporate offices. The Associate Relations Managers are rarely available. Access to necessary items such as uniforms, box cutters, sales signs is often denied regardless of whether you may need them, or completely unavailable due to not having management on duty with access to the locks. As mentioned before, favoritism is a huge factor which needs to be addressed. You are not promoted based on work ethic or capabilities, but rather how well you get along with the manager, often on a personal level. Also lots of family favoritism, and thus management shifts due to rules regarding family members not being allowed to work together as management. Even if your calculated production levels are over 100% you will be reprimanded for missing something small, be it crushing cardboard or having your name tag fall off. At the same time more important subjects, such as broken freezers and product audits, are treated more nonchalantly.

Viewing 2026 - 2028 of 2,075 Reviews

Glassdoor has 2,127 Hannaford reviews submitted anonymously by Hannaford employees. Read employee reviews and ratings on Glassdoor to decide if Hannaford is right for you.