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Harbor Freight Tools

Engaged Employer

Harbor Freight Tools reviews

3.6

63% would recommend to a friend

(3,452 total reviews)
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Eric Smidt

69% approve of CEO

58% positive business outlook

Harbor Freight Tools has an employee rating of 3.6 out of 5 stars, based on 3,452 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Harbor Freight Tools employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
1.0
Jul 1, 2015

Not the best job

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You made commission off every warranty and membership sold i had very nice coworkers those are the only pros

Cons

management put so much pressure to sell warranties, when you could only try so hard. I'm sorry but the tools there are cheap most people didn't see the need for the warranty all the cons at my store had to deal with management. They were rude and had no respect for employees. They would scream at us over our headset when i was clearly busy with customers, i eventually would take it off halfway through the shift. By far the worst job I experienced, however it could be different for other harbor freight locations because my issues all had to do with management.

3.0
Jul 1, 2015

Sales Driven not Customer Driven Company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-They pay their management well. -Benefits, PTO, Sick Time -Cashiers and Floor Associates can earn spiffs upon sales of programs

Cons

-Cashiers need more help from floor people, not given enough recognition -Emphasize on warranties, sales, ITC, programs more than employees or customers -Need to advance people who have seniority and deserve it -Schedule better for busy times -Need more training for management and employees

5.0
Jun 30, 2015
Recommend
CEO approval
Business Outlook

Pros

Relaxed working environment, open door policy, strong work ethic by everyone, passion for doing the right thing, unlimited growth potential, issues are addressed and resolved immediately. This is a company where hard work is acknowledged and appreciated.

Cons

No cons: Harbor Freight Tools is the last of its kind. A large privately owned nationwide retail organization that truly cares about its employees and gives back to its own. It's a company that believes in teamwork and acknowledges a job well done.

Viewing 3001 - 3003 of 3,452 Reviews

Glassdoor has 3,499 Harbor Freight Tools reviews submitted anonymously by Harbor Freight Tools employees. Read employee reviews and ratings on Glassdoor to decide if Harbor Freight Tools is right for you.