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Harbor Freight Tools

Engaged Employer

Harbor Freight Tools reviews

3.6

63% would recommend to a friend

(3,451 total reviews)
avatar

Eric Smidt

69% approve of CEO

58% positive business outlook

Harbor Freight Tools has an employee rating of 3.6 out of 5 stars, based on 3,451 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Harbor Freight Tools employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
5.0
Jun 1, 2015

Making Retail History

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Unbelievably exciting and enriching place to work. CEO / Founder Eric Smidt and senior management are all about collaboration and doing the right thing. The commitment to excellence and continuous improvement can be seen everywhere. Opening a new store every 4 days creates great opportunities for store and warehouse associates to earn more and move up. Factory direct model allows Harbor Freight to constantly drive product quality improvements and offer unbeatable prices. Customers love the value and selection which makes working here fun and rewarding.

Cons

Harbor Freight is not the place for you if you don't want a fast-paced workplace focused on continuous improvement.

2.0
Jun 1, 2015

Harbor freight tools warehouse job

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You get 20% off as an employee plus the deals that they have going on also applies lots of paid time off

Cons

It's over night and you are going to be lifting more weight than they say you will. no chance of promotion unless you want to spend your life there. Usually don't get off on time Everything has a smell and when blended together, smells really bad and you will go home smelling like the warehouse. also, too much work and hazards for being paid minimum wage.

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Harbor Freight Tools Response
11y
Thank you for taking the time to share your insight on working at Harbor Freight. We're glad to have you as part of the team. We're also glad you're enjoying the company's perks, such as the employee discount the paid time, off, etc., and hope you're also taking advantage of the great benefits Harbor Freight has to offer. Thank you also for sharing some of the concerns you have, and we'd love to hear more about them. We encourage you to reach out to your local HR representative, or if you prefer, call the HFT Outlet Hotline at 1-800-693-8377 where you can remain anonymous and freely share your opinions. Thanks again for your input!
1.0
May 28, 2015

cashier

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good PTO, great co workers

Cons

Bad hours, poor leadership, once got a 6 cent raise

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Harbor Freight Tools Response
11y
Hello and thank you for your comments. We're glad to hear you enjoyed the company's paid time off. It really is a generous program. And we couldn't agree with you more about the co-workers! Harbor Freight Tools is proud of their hard-working, friendly retail staff and the casual atmosphere the workplace provides. That said, we're concerned about your thoughts on management. We strive to make the workplace a more productive environment for our staff and had you still been with us, we would have encouraged you to reach out to your HR representative or call our HFT Outlet Hotline. Thanks again for your input and we wish you luck.
Viewing 3028 - 3030 of 3,451 Reviews

Glassdoor has 3,498 Harbor Freight Tools reviews submitted anonymously by Harbor Freight Tools employees. Read employee reviews and ratings on Glassdoor to decide if Harbor Freight Tools is right for you.