Harbor Freight Tools reviews

The pay is really low. I understand this is a retail job, but unless you are part of the management team you're basically making minimum wage. I don't know about other states, but in CA. you can't live off wages that small. My other issue is our store has a bunch of great workers, how are they rewarded? They're told their hours are getting cut. That's just an insult to injury. You make $ .80 above than minimum wage and are lucky to get 20 hours a week. Why would anyone want to stay with a company that treats them like that. Our store meets or exceeds the daily budget everyday, but we can't afford to keep our good workers on the schedule. So we have a high profit store, but can't pay the employees decent wages or give them hours to work. The company says it has competitive wages... Competitive with whom?

There is always so many tasks to complete and never enough hours to get the tasks done. The Truck process is unrealistic, and never gets completed on time which puts all other tasks behind. Lots and Lots of Heavy Lifting. Their HR and LP department are a joke. You never get a response from them and it seems that they ignore most problems. DO NOT call the integrity hotline as you are labeled then as a troublemaker and the person always finds out that you reported them. The POS system that they recently upgraded to is worse than the old one. It constantly crashes and customers get frustrated because of having to wait so long to get checked out. There is never enough payroll hours to get all the tasks completed plus keep basic store standards up to par. You are told to cheat to sale ESP's and ITC's but if the Corp finds out that you cheat they terminate you for it. Not a female friendly work environment due to all the heavy lifting in the store. Plus customers often ask to speak with a man instead of a female. Customers expect us to be able to tell them how to use the product when we are never trained on any of the products. You can never use your PTO because the store is always short handed. The hiring process is a joke. It can take upwards of a month or more to get one person hired in the store.