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Harbor Freight Tools

Engaged Employer

Harbor Freight Tools reviews

3.6

64% would recommend to a friend

(3,439 total reviews)
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Eric Smidt

68% approve of CEO

58% positive business outlook

Harbor Freight Tools has an employee rating of 3.6 out of 5 stars, based on 3,439 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Harbor Freight Tools employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
1.0
Aug 18, 2012
Recommend
CEO approval
Business Outlook

Pros

Vacation and sick time are somewhat generous. Usually lots of flexibility available in scheduling. Good advertising brings in customers.

Cons

Oh where to start. Recently all employees except managers must be below 30 hours meaning no benefits for them. Very difficult to keep quality people under these circumstances. This leads to a "revolving door" of part time employees. Product shipment is terribly mismanaged (way too much product in the store). Unrealistic expectations by upper management with very low payroll (under 4% as compared to sales dollars which is unheard of)

1.0
Aug 16, 2012

Dissatisfied

Recommend
CEO approval
Business Outlook

Pros

decent salary, paid time off, relaxed atmoshpere, bonus plan, at least while I was there, I understand that has since changed.

Cons

Overemphasis on extended warranty sale, retaliation for not selling enough extended warranties, not being able to use the paid time off, constantly changing policies, no real investigation of customer complaints, just punitive punishments with no chance for defence.

2.0
Aug 16, 2012
Recommend
CEO approval
Business Outlook

Pros

Benefits are extremely cheap and comprehensive, tons of PTO and sick time

Cons

Refuses to promote to management from within, does not back up employees on customer complaints, clueless upper management

Viewing 3385 - 3387 of 3,439 Reviews

Glassdoor has 3,486 Harbor Freight Tools reviews submitted anonymously by Harbor Freight Tools employees. Read employee reviews and ratings on Glassdoor to decide if Harbor Freight Tools is right for you.