Is Harbor Freight Tools a good company to work for?

Harbor Freight Tools has an overall rating of 3.6 out of 5, based on over 3,497 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 62% of employees would recommend working at Harbor Freight Tools to a friend and 57% have a positive outlook for the business. The best reviews about Harbor Freight Tools have been left by employees working as District Manager , Equipment Operator and Human Resources .

Does Harbor Freight Tools pay their employees well?

According to anonymously submitted Glassdoor reviews, Harbor Freight Tools employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Harbor Freight Tools. This rating has been stable over the past 12 months.

How satisfied are employees working at Harbor Freight Tools?

62% of Harbor Freight Tools employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Harbor Freight Tools 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Harbor Freight Tools?

Sales Associate (316) , Store Manager (213) , Logistics Supervisor (150) , Cashier (142) , Logistics Associate (133) , Sales Associate/Cashier (119) , Sales Supervisor (107) , Sales Manager (103) , Logistics Manager (85) , Assistant Manager (78) , Retail Sales Associate (63) , Warehouse Associate (61) , Senior Sales Associate (60) , Logistics (53) , Manager (49)

What are the pros of working at Harbor Freight Tools according to real employee reviews?

"very good part time job good pay and always rewarding employees" ((in 366 reviews)); "Great benefits and product to promote to customers.Training is available." ((in 250 reviews)); "Great place to work and people are great" ((in 151 reviews)); "You receive a small portion of time off on each paycheck depending on the hours you work." ((in 108 reviews)); "Coworkers were great and made work enjoyable." ((in 79 reviews))

What are the cons of working at Harbor Freight Tools according to real employee reviews?

"It just reeks of poor management and a lack of caring of who is promoted to what position." ((in 212 reviews)); "No work life balance work 2 or 3 overnights followed by an early shift then a close." ((in 99 reviews)); "early and long hours on some days" ((in 91 reviews)); "managers don't even know how to do their own job." ((in 86 reviews)); "Upper management is horrible." ((in 65 reviews))

What are the top reviewed Harbor Freight Tools locations?

Calabasas , Dillon , Los Angeles , Houston , Moreno Valley , Camarillo , Nashville , Fort Worth , New York , Phoenix , Chicago , San Antonio , Tampa , Atlanta , Austin , Jacksonville , Dallas , San Diego , Sacramento , Portland , Louisville , Cincinnati , Olean , Oklahoma City , Raleigh , Corpus Christi , Indianapolis , Columbus , Riverside , Las Vegas

Harbor Freight Tools reviews

3.6

62% would recommend to a friend

(3,450 total reviews)

Eric Smidt

67% approve of CEO

57% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,450 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Harbor Freight Tools has an employee rating of 3.6 out of 5 stars, based on 3,450 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Harbor Freight Tools employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews

3.0

Oct 10, 2010

Great concept; but The Bar can't be lower.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Low expectations=low stress Loyal, growing Customer Base Good Concept "cheap tools" Laid back atmosphere

Cons

The lack of education and training is evident; many managers create "best practices" or reinvent the wheel because training is nonexistent. New ideas every week but nothing is enforced.....no expectations Management selection is purely based on experience; education is not valued or required:10 years as a deli supervisor at Piggly Wiggly or a department head at Dillard doesn't translate into successful Managers. Push Managers to lead.......too many have a "department head mentality" glorified stockers Fix replenishment; the warehouse overstock is dangerous and creates shortage and organization issues.

3.0

Nov 10, 2009

upper management biased

Manager

Recommend

CEO approval

Business Outlook

Pros

the company offers a decent, fair salary for the position, with the bonus included. the benefits are good for a company this size, and the staff were hard working and loyal

Cons

you are expected to work long hours, and must push the warranty program for the tools very hard. the last year upper management made it very clear that anyone who did not want to do things their way was welcome to leave.

2.0

Feb 19, 2015

Assistant Manager

Assistant store manager

Recommend

CEO approval

Business Outlook

Pros

Decent pay, but should be all salary there, esp bonus and itc bonus is great.

Cons

Terrible terrible place to work, the upper management doesn't have a clue. Isos is pointless, replenishment is pointless, reading a piece of paper that says to but some more on the shelf the darn paper is always wrong! Instead of being so "proud" of opening so many new stores fix the ones that are terrible instead. The stores just look so poorly maintained, I fell low and uncomfortable telling anyone I work at harbor freight! Break rooms are terrible and there chameleon system is trash the registers break down 3 times a weak! glad they got rid of the name collection! That's just half of it, I'd say this is just a place to get your feet wet and then leave it, teerible company

Harbor Freight Tools Response

11y

Thanks for your input and for making note of the decent pay you're receiving. We also hope you are enjoying the casual atmosphere and competitive benefits provided. We also appreciate your thoughts about the areas where you think Harbor Freight can improve. The company continues to strive to create a more conducive work environment and its input like yours that helps us get there. We encourage you to reach out to your HR representative with your concerns, or, if you prefer to share your thoughts anonymously, you can do this by calling our HFT Outlet Hotline at 1-800-693-8377. Thank you again for your feedback and we hope we can help resolve these issues.

Viewing 3400 - 3402 of 3,450 Reviews

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Jobs at Harbor Freight Tools

Retail Stocking Associate

Retail Stocking Associate

Retail Stocking Associate

Retail Stocking Associate

Retail Stocking Associate